Luxury Guest Experience Specialist

Hotel La Palma; Capri; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An elegant hotel in Capri seeks a Guest Experience Executive responsible for enhancing the guest journey through personalized service. Candidates should have senior experience in luxury hospitality and strong interpersonal skills. Fluency in English is required, while knowledge of Spanish or Portuguese is an asset. The role demands a warm and confident approach to maintaining service excellence. Competitive salary, staff meals, and accommodation are offered to support work-life balance.

Servizi

Competitive salary

Healthy work-life balance

Complimentary staff meals

Staff accommodation options

Competenze

• Senior experience in luxury hospitality or guest relations.
• Proven ability to engage with diverse international clientele.
• Exceptional communication and interpersonal skills.

Mansioni

• Enhance the guest journey with personalized attention.
• Serve as a key point of contact for guest feedback.
• Represent management in public areas maintaining high service standards.

Conoscenze

Senior experience in luxury hospitality

Interpersonal and communication skills

Ability to build rapport with international guests

Fluency in English

Fluency in Spanish or Portuguese

Descrizione del lavoro

An elegant hotel in Capri seeks a Guest Experience Executive responsible for enhancing the guest journey through personalized service. Candidates should have senior experience in luxury hospitality and strong interpersonal skills. Fluency in English is required, while knowledge of Spanish or Portuguese is an asset. The role demands a warm and confident approach to maintaining service excellence. Competitive salary, staff meals, and accommodation are offered to support work-life balance.