Luxury Brand Ambassador - German Specialist

Odity; Turbigo; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading customer care company in Lombardy is seeking a skilled Brand Ambassador fluent in German. The successful candidate will handle customer relationships in the luxury sector, providing support via phone, chat, and email. Ideal applicants will have a degree or experience in e-commerce, excellent communication skills, and be enthusiastic about fashion and international luxury brands. This full-time position requires a proactive approach to customer care and a collaborative environment.

Competenze

• Degree and/or experience in e-commerce Customer Care related to Fashion and Luxury.
• Good knowledge of IT tools, specifically Microsoft Office applications.
• Continuous training in Luxury Brands.

Mansioni

• Manage customer relations with Italian and international clients via phone, chat, and email.
• Provide e-commerce and after-sales support to assist customers with online purchases.

Conoscenze

Fluent in German (B2/C1)

Customer care attitude

Excellent communication skills

Knowledge of luxury brands

Interpersonal skills

Formazione

Degree in e-commerce or Fashion and Luxury

Strumenti

Microsoft Office

Descrizione del lavoro

A leading customer care company in Lombardy is seeking a skilled Brand Ambassador fluent in German. The successful candidate will handle customer relationships in the luxury sector, providing support via phone, chat, and email. Ideal applicants will have a degree or experience in e-commerce, excellent communication skills, and be enthusiastic about fashion and international luxury brands. This full-time position requires a proactive approach to customer care and a collaborative environment.