LOGISTICS QUALITY MANAGER

Ariston Group; Fabriano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading technology firm in Fabriano is seeking a Logistics Quality Manager to enhance quality initiatives across the international supply chain. The ideal candidate will possess strong logistics quality management experience and a degree in a related field. Responsibilities include implementing quality frameworks and ensuring compliance with standards. Proficiency in Lean and Six Sigma methodologies is essential. This position offers an opportunity to influence operations and drive improvements within a dynamic environment.

Competenze

• 3-5 years of experience in logistics quality management.
• Proven success in implementing logistics systems and quality frameworks.
• Strong command of WCM/WCL principles, ISO standards.
• Experience in digital transformation and automation in logistics.

Mansioni

• Lead the development and execution of logistics quality strategy.
• Drive continuous improvement using WCL, Lean, Six Sigma methodologies.
• Ensure compliance with international standards and internal policies.
• Manage global customer claims and ensure timely resolution.
• Train and coach logistics teams on quality standards.

Conoscenze

Logistics quality management

Lean methodologies

Six Sigma

Warehouse systems knowledge

Proficiency in English

Proficiency in Italian

Analytical skills

Collaboration skills

Formazione

Degree in Logistics, Supply Chain, Engineering

Strumenti

SAP

WMS

Power BI

Descrizione del lavoro

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

Location: Fabriano, Ancona – Italy
Full-time

We’re looking for a Logistics Quality Manager with world-class logistics experience to lead quality initiatives across our international supply chain for our Italy Market and primarydistribution from Italy to other countries. This is a role for a seasoned professional ready to make a measurable impact on performance, compliance, and customer satisfaction.

Why You’ll Love This Role

• International Reach: Influence logistics operations.
• Impact: Shape and implement quality frameworks that drive business success.
• Innovation-Driven: Work with cutting-edge tools and methodologies to optimize performance.
• Collaborative Culture: Partner with cross-functional teams and external providers to deliver excellence.

What You’ll Do

• Lead the development and execution of our logistics quality strategy.
• Drive continuous improvement using World Class Logistics (WCL), Lean, Six Sigma, and other methodologies.
• Serve as the reference point for the quality control pillar in WCL program implementation
• Ensure compliance with international standards, regulatory requirements, and internal policies.
• Define and implement audit systems to assess logistics operations and third-party providers.
• Enforce workplace policies and procedures across logistics functions in Supply Chain & Logistics and Operations.
• Manage and follow-up global customer claims and ensure timely resolution to maintain service excellence.
• Monitor and report on logistics quality KPIs to senior management.
• Prevent 3PL and transportation process deviations through proactive oversight and collaboration.
• Develop and maintain KPIs, reports, process documentation, customer service logs, and training materials.
• Train and coach logistics teams on quality standards and best practices.
• Collaborate cross-functionally with procurement, supply chain, operations, R&D, legal & administration, customer service, and suppliers to ensure seamless logistics execution.
• Contribute to strategic logistics projects, supporting operational improvement, digitalization and innovation.

What We’re Looking For

• A degree in Logistics, Supply Chain, Engineering, or related field.
• 3-5 years of experience in logistics quality management within a global or multinational setting.
• Proven success in implementing world-class logistics systems and quality frameworks.
• Solid knowledge of warehouse systems and logistics platforms (e.g., SAP and WMS).
• Strong command of WCM / WCL principles, ISO standards, Lean, Six Sigma, and other quality tools.
• Excellent analytical, communication, and cross-functional collaboration skills.
• Proficiency in data tools such as Power BI.
• Strong Customer focus, practical problem solving and team collaboration approaches.
• Fluency in English and Italian (written and spoken).

Bonus Points For

• Lean Six Sigma certification (Green Belt or higher).
• Experience in digital transformation and automation in logistics.
• Cross-cultural communication experience.

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.