Lisbon-Based Italian Customer Support Specialist

FH Collective - Academy; Palermo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate is fluent in Italian and has good English skills. Responsibilities include assisting customers via various communication channels and collaborating with internal teams on complex queries. The position offers a competitive salary, performance bonuses, and a relocation package. Join a vibrant international community and grow your career in a beautiful city!

Servizi

1,000€/month base salary (×14 months)

100€ performance bonus (×12 months)

2,000€ welcome bonus

Relocation package: flight reimbursement + accommodation

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluent in Italian with a good command of English.
• Strong communication and empathy skills.
• Prior customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

A global company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate is fluent in Italian and has good English skills. Responsibilities include assisting customers via various communication channels and collaborating with internal teams on complex queries. The position offers a competitive salary, performance bonuses, and a relocation package. Join a vibrant international community and grow your career in a beautiful city!