Lead Luxury Retail Operations

Canada Goose; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury performance brand in Milan is seeking a Lead Operations professional to craft outstanding customer experiences while maintaining operational excellence. You will lead and coach the team, ensuring adherence to standard operating procedures and driving sales performance. The ideal candidate has experience in luxury retail management and a passion for guest service. Join a community that values exploration and empowerment, while making a meaningful impact in the luxury market.

Servizi

Comprehensive Total Rewards Program

Opportunities for career growth

Donation matching and paid volunteer time

Support for physical and mental health

Competenze

• 2-3 years of leadership experience in a related industry.
• Strong time management and organization skills.
• Proficiency in another language is an asset.

Mansioni

• Lead and coach team on all SOPs.
• Ensure execution of exceptional visual merchandising.
• Partner with cross-functional teams for optimal store maintenance.

Conoscenze

Leadership experience in a related industry

Experience with luxury lifestyle brands

Guest experience management

Retail math and metrics understanding

Time management and organizational skills

Strumenti

Guest relationship management tools

Descrizione del lavoro

A luxury performance brand in Milan is seeking a Lead Operations professional to craft outstanding customer experiences while maintaining operational excellence. You will lead and coach the team, ensuring adherence to standard operating procedures and driving sales performance. The ideal candidate has experience in luxury retail management and a passion for guest service. Join a community that values exploration and empowerment, while making a meaningful impact in the luxury market.