Junior Product Operations Coordinator, Jewellery

Smyth & Co; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury retail company in Milan is seeking a Junior Product Operations Coordinator to support the jewellery production chain. This entry-level full-time position involves managing stock levels, processing orders, and collaborating with various teams to ensure smooth operations. Candidates should have a technical educational background and strong analytical skills. Passion for production and good communication skills in English are essential to succeed in this dynamic role.

Competenze

• Strong interpersonal and organizational skills.
• Demonstrates a natural inclination for learning.
• Good written and spoken English.

Mansioni

• Monitor finished goods stock levels.
• Manage orders, returns, and repairs.
• Prepare product technical sheets and bills of materials.
• Implement guidelines for repairs.
• Collaborate with Sales and Customer Service teams.

Conoscenze

Analytical skills

Problem-solving skills

Interpersonal skills

Formazione

Technical/scientific educational background

Strumenti

3D design software

Descrizione del lavoro

Junior Product Operations Coordinator, Jewellery

Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team.

Job Purpose

The Junior Product Operations Coordinator plays a key role in keeping the jewellery production chain running smoothly, ensuring a seamless flow of product from suppliers through to point of sale.

Key Responsibilities

• Planning:
  • Monitoring finished goods stock levels.
  • Entering purchase orders into the system.
  • Planning and releasing orders to suppliers.
• Logistics:
  • Managing orders, returns, and repairs.
  • Monitoring purchase order status, shipments, and inventory.
• Production:
  • Preparing product technical sheets and bills of materials.
  • Updating and maintaining product databases.
  • Calculating component and semi-finished product requirements for production.
  • Monitoring stock levels and planning replenishment orders.
• Customer Support:
  • Implementing guidelines and procedures for repairs.
  • Feasibility checks for repair interventions and special requests.
  • Managing and processing special orders.
• Cross-functional Collaboration:
  • Direct interaction with the Impex office for the supply chain of components and semi-finished goods.
  • Active involvement with Sales, Customer Service, and Warehouse teams to prevent and resolve operational issues.

About You

The ideal candidate holds a technical/scientific educational background, has strong interpersonal and organisational skills, and demonstrates a natural inclination for learning.

Required

• Good written and spoken English.
• Work experience within product-based companies.
• Strong analytical and problem-solving skills.

Preferred

• Knowledge of 3D design software.
• Passion for production processes.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Production and Supply Chain

Industries

Retail and Retail Luxury Goods and Jewelry