Italian-Speaking Social Media Support (Relocation Included)

Cross Border Talents; Napoli; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic online community support company is hiring a Social Media Representative fluent in Italian to assist users and resolve inquiries. The role offers an onsite position in Moschato, Greece, or remote work options. Candidates should possess strong communication skills and a passion for helping others. A relocation package is provided, including paid flight and hotel accommodation. Join a team dedicated to creating a safe and positive environment for users.

Competenze

• Up to 1 year of experience in a Business Process Outsourcing environment or comparable service environment.
• High affinity for the political and social situation relevant to the supported market/region.
• Italian speaker (C2) with very good communication skills in English (at least B2 level).

Mansioni

• Assist our community and resolve inquiries with empathy.
• Stay knowledgeable about products and community standards.
• Make well-balanced decisions in favor of the community.
• Investigate and resolve user issues on the social media platform.
• Respond to user inquiries with quality and speed.

Conoscenze

Exceptional communication and soft skills

Tech-savvy and resourceful

Ability to multitask and work efficiently

Excellent reasoning and analytical capabilities

Team player in a fast-paced environment

Formazione

High school diploma

Descrizione del lavoro

A dynamic online community support company is hiring a Social Media Representative fluent in Italian to assist users and resolve inquiries. The role offers an onsite position in Moschato, Greece, or remote work options. Candidates should possess strong communication skills and a passion for helping others. A relocation package is provided, including paid flight and hotel accommodation. Join a team dedicated to creating a safe and positive environment for users.