Italian Speaking Remote Support Specialist Work In Greece - Paid Relocation

Mercier Consultancy; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm is seeking an Italian Speaking Remote Support Specialist to assist clients from Greece with their inquiries and technical issues. This role offers the chance to work remotely, immersing in Greek culture while providing exceptional support. Ideal candidates will be fluent in both Italian and English, possess strong communication and problem-solving skills, and have a background in customer service or technical support. Competitive salary and fully paid relocation package included.

Servizi

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Competenze

• Fluency in both Italian and English, spoken and written.
• Experience in customer service or technical support preferred.
• Motivated self-starter capable of working independently.

Mansioni

• Provide remote support to Italian-speaking clients via phone, email, and chat.
• Diagnose and troubleshoot technical issues.
• Maintain detailed documentation of client interactions.

Conoscenze

Fluency in Italian

Fluency in English

Strong communication skills

Problem-solving skills

Attention to detail

Strumenti

Customer support software

Descrizione del lavoro

Mercier Consultancy is thrilled to announce an exciting opportunity for an Italian Speaking Remote Support Specialist to work in Greece with paid relocation! If you are fluent in Italian and looking for a unique experience in a vibrant country while providing exceptional support to our clients, this position is perfect for you!

As an Italian Speaking Remote Support Specialist, you will be at the forefront of customer service, assisting our Italian‑speaking clients with their inquiries, troubleshooting technical issues, and guiding them through our services. This role allows you to immerse yourself in the Greek culture while making a meaningful impact on client satisfaction.

Responsibilities

• Offer remote support to Italian-speaking clients via phone, email, and chat
• Diagnose and troubleshoot technical issues, ensuring timely resolutions
• Maintain detailed documentation of client interactions and support cases in our CRM
• Educate clients on product features to enhance their understanding and usage
• Collaborate with the team to handle complex queries and share knowledge
• Gather and analyze client feedback to drive service improvements
• Participate in training programs to stay current with product developments and best practices

Requirements

• Fluency in Italian and English, both spoken and written
• Strong ability to communicate effectively and deliver customer satisfaction
• Experience in customer service or technical support is preferred
• Excellent problem-solving skills and attention to detail
• Motivated self-starter capable of working independently
• Desire to experience living and working in Greece
• Familiarity with customer support software and tools is a plus

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (Flight, Transfer and Hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...