Meta Creators Support Representative

CBTALENTS; Remoto; EUR 27.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading digital support company is hiring a Customer Service Representative to assist content creators on innovative platforms. This role requires fluent Italian and English speakers with strong communication skills. Responsibilities include providing support with Meta tools, subscription management, and ensuring customer satisfaction. The position is based in Lisbon, Portugal, with a comprehensive relocation package including flight and accommodation assistance. Join a dynamic team committed to career growth and development.

Servizi

Relocation support

Competitive compensation package

Health insurance from day one

Comprehensive training and development

Supportive international environment

Competenze

• Fluent in Italian and English, both written and verbal.
• Previous experience in customer service or related fields is a plus.
• Proactive and solution-focused mindset.

Mansioni

• Provide support to content creators using Meta and Instagram tools.
• Assist with subscription management and technical queries.
• Conduct outbound calls to ensure customer satisfaction.

Conoscenze

Native or fluent Italian speaker

Fluent English

Strong communication skills

Customer service experience

Multitasking abilities

Descrizione del lavoro

Naples, Metropolitan City of Naples, Italy

Job Openings Italian Meta Creators Support Representative w/ Relocation Package

About the job Italian Meta Creators Support Representative w/ Relocation Package

Position: Customer Service Representative – Meta Creators Support

Description:
Are you passionate about online advertising, social media, and helping creators thrive? We are urgently hiring Customer Service Representatives to join a leading team supporting content creators on one of the world’s most innovative platforms. This role is based in Lisbon, Portugal, and includes a comprehensive relocation package to make your move easy and stress-free.

If you’re tech-savvy, empathetic, and eager to work in a fast-paced, collaborative environment, this is the opportunity for you!

Key Responsibilities:

• Provide support to content creators and influencers using Meta and Instagram tools.
• Assist with subscription management, account troubleshooting, and technical queries.
• Offer expert guidance on marketing tools and platform features.
• Conduct outbound calls to ensure customer understanding and satisfaction.
• Identify trends and resolve issues for small and medium-sized business clients.

Requirements:

• Native or fluent Italian speaker with fluent English.
• Strong communication skills, both written and verbal.
• Previous experience in customer service or a related field is a plus.
• A proactive, solution-focused mindset with excellent multitasking abilities.
• Flexibility to work rotating shifts (Monday to Sunday).

Why You’ll Love It Here:

• Relocation Support: Includes a flight to Lisbon and assistance with accommodation.
• Competitive Compensation Package:
  • Base salary, meal allowance, and additional benefits.
  • Christmas and holiday allowances paid in monthly installments.
• Health Insurance: Coverage from day one of your contract.
• Career Development: Comprehensive training and opportunities for growth.
• Workplace Perks: A supportive, international environment with a dynamic team.

Take the next step in your career and join one of the world’s leading companies. Upload your CV in English and apply today!