Italian Customer Support & Troubleshooting Specialist

PlanetJobs; Remoto; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A renowned customer support provider in Genova is seeking a customer service representative fluent in Italian. Responsibilities include communicating with customers via various channels and providing troubleshooting for mobile devices. The role offers competitive monthly salary, relocation assistance, and professional growth opportunities. Ideal candidates will have strong communication skills and prior customer support experience. The company promotes a positive working environment with extensive training and development options.

Servizi

Relocation support with flights and housing assistance

Health care benefits and discounts

Full training by certified instructors

Professional growth and development opportunities

State-of-the-art premises with relaxing break areas

Competenze

• Experience in customer support is preferred.
• Familiarity with iOS and/or MacOS or comparable technology is a plus.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closures.
• Provide troubleshooting for mobile devices.

Conoscenze

Fluency in Italian

Intermediate English

Great communication skills

Strong troubleshooting skills

Descrizione del lavoro

A renowned customer support provider in Genova is seeking a customer service representative fluent in Italian. Responsibilities include communicating with customers via various channels and providing troubleshooting for mobile devices. The role offers competitive monthly salary, relocation assistance, and professional growth opportunities. Ideal candidates will have strong communication skills and prior customer support experience. The company promotes a positive working environment with extensive training and development options.