Italian Customer Support Advisor - Relocate To Portugal

Velenosi & Meredith Consulting; Puglia; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A multinational consulting firm is seeking a customer service representative fluent in Italian and English to assist customers in sunny Portugal. The position includes a €2,000 welcome bonus, flight reimbursement, and meal allowances. Experience in customer service or e-commerce is preferred. This role offers a dynamic international work environment with rotations for days off.

Servizi

€2,000 Welcome Bonus

Flight reimbursement & hotel stay

Meal allowance €7.63/day

Private health insurance

Dynamic work environment with rotating days off

Competenze

• Fluent Italian (C1+) and English are required.
• Previous customer service or e-commerce experience preferred.
• Eligibility to work in the EU and ready for relocation.

Mansioni

• Assist Italian-speaking customers via phone, chat & email.
• Resolve account, order, or product queries with empathy.
• Escalate technical issues to specialized teams when needed.

Conoscenze

Fluency in Italian

Fluency in English

Customer service skills

Descrizione del lavoro

Bring your Italian language skills to sunny Portugal and support global e-commerce and tech platforms. Help users enjoy seamless digital experiences while building an international career abroad.

What Youll Get

€2,000 Welcome Bonus to kickstart your move

Flight reimbursement & 28 days hotel stay for a smooth relocation

Meal allowance €7.63/day + private health insurance

Dynamic, international work environment with 2 rotating days off weekly

What Youll Do

Assist Italian-speaking customers via phone, chat & email

Resolve account, order, or product queries with empathy

Escalate technical issues to specialised teams when needed

Collaborate with multilingual colleagues in Portugal

Who You Are

Fluent Italian (C1+) + English

Previous Customer Service Or E-commerce Experience Preferred

EU work eligibility and relocation-ready

Apply via [e-mail] to start your career in Portugal.