Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Venezia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an Italian-speaking Customer Service Representative to support international clients in Portugal, Greece, or Bulgaria. The role involves providing high-quality customer service through various channels and requires fluency in Italian and English. Candidates must be EU citizens and willing to relocate. Benefits include competitive salary, performance bonuses, and full relocation support.

Servizi

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Competenze

• Must be a valid EU citizen willing to relocate abroad.
• Basic computer literacy required.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Conoscenze

Fluency in Italian

Fluency in English

Customer-focused attitude

Problem-solving skills

Communication skills

Strumenti

CRM systems

Descrizione del lavoro

Italian Customer Service Representative - Relocate Abroad

Venice, Metropolitan City of Venice, Italy

Job Openings Italian Customer Service Representative - Relocate Abroad

About the job Italian Customer Service Representative - Relocate Abroad

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

About the Role:

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in Italian and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.