Hotel Manager (D / f / m)

Leonardo Milan City Center; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading hotel in Milan is seeking an enthusiastic Hotel Manager to oversee operations and ensure guest satisfaction. The ideal candidate will have at least 5 years of experience in hotel management, knowledge of the Milan market, and strong revenue management skills. The role includes ensuring smooth hotel operations, inspiring the team, and managing finances. Competitive benefits and a dynamic work environment are offered.

Servizi

Permanent employment contract

Support in work-life balance

Employee discounts

Training and development programs

Team events

Competenze

• Minimum of 5 years operational management experience.
• Solid background in international hospitality companies.
• Good background in the Milan market.

Mansioni

• Ensure the smooth running of the hotel.
• Inspire and motivate team to achieve operational excellence.
• Meet and greet guests and VIPs, recognizing their needs.
• Handle guest complaints and ensure high service levels.
• Formulate budgets and prepare monthly forecasts.

Conoscenze

Operational management experience

Revenue management skills

Communication skills

Organizational skills

Entrepreneurs skills

Fluent in English

Fluent in Italian

Formazione

Degree in hotel management or related fields

Descrizione del lavoro

Overview

For our 4-star hotel Leonardo Milan City Center, located right in the buzzing heart of Milan, between Corso Sempione and Porta Garibaldi, we are looking for an enthusiastic and passionate Hotel Manager. Join our team and start your career journey with us as Hotel Manager (d / f / m)!

In addition to 131 rooms, the hotel has a restaurant area, a cocktail bar, a spacious outdoor terrace as well as a fitness suite and four dedicated conference rooms.

What we offer

• Permanent employment contract
• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• Ensure the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
• Inspire and motivate team to achieve operational excellence delivering the company vision
• Meet and greet guests and VIPs, as well as regular guests, recognizing and anticipating their individual needs
• Handling of guest’s complaint
• Financial acumen, formulate budgets and prepare monthly revenue / expense forecasts
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
• Meetings with managers of the outlets such as restaurant and bar to discuss business operations
• Supervise maintenance, suppliers, renovations and furnishings
• Ensure security is effective
• Builds and maintains effective working relationships with all key stakeholders and business partners
• Carry out inspections of property and services with consistency
• Promote and market the business

Your Profile

• BE YOURSELF
• Be authentic and yourself
• Degree and / or diploma in hotel management or other related fields
• Minimum of 5 years operational management experience
• Solid background in international hospitality companies
• Revenue management skills with experience of budgets, P&L and forecasting
• Good background in the Milan market
• Entrepreneurs skills
• Reliable, organized and pro-active with strong communications skills
• Fluent in English and in Italian

About us

BE YOURSELF

with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

For our 4-star hotel Leonardo Milan City Center, located right in the buzzing heart of Milan, between Corso Sempione and Porta Garibaldi, we are looking for an enthusiastic and passionate Hotel Manager.

Please consider that only CVs in English will be taken into consideration.

Contact

• Your Contact Person: Federica Finotti
• HR Assistant
• Leonardo Milan City Center
• Via Messina 10
• 20154 Milano