Hospitality Operations Specialist (16h/week)

Líbere Hospitality Group; Roma; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A dynamic hospitality company in Rome is seeking a Hospitality Operations Specialist to provide exceptional customer service and support hotel operations. Responsibilities include supervising cleaning tasks, managing stock orders, and assisting guests. Ideal candidates will have strong communication and organizational skills, along with previous hospitality experience. Join our supportive team for great opportunities and growth.

Servizi

Opportunities for career growth

Supportive team environment

Competenze

• Previous experience in the hospitality industry preferred.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent organizational and time management skills.
• Strong problem-solving and decision-making abilities.

Mansioni

• Supervise cleaning tasks and resolve maintenance issues.
• Support the City Manager and act on their behalf when necessary.
• Manage stock orders, lost and found, invoices, and purchases.
• Assist guests with check-in and provide city information.

Conoscenze

Customer service skills

Communication skills

Organizational skills

Problem-solving abilities

Descrizione del lavoro

Hospitality Operations Specialist (16h/week)

Join to apply for the Hospitality Operations Specialist (16h/week) role at Líbere Hospitality Group

At Libere Hospitality Group we are different, agile and dynamic with great growth. Our vision at Libere is to create the largest alternative to hotels in Europe, focusing on alternative accommodation where technology, design and experience make the difference.

With technology in the center, we are pushing smart buildings and the guest experience to the next level. With automation and knowledge as part of our DNA, we are building hotel solutions to deliver a unique guest experience.

Great things you will do

As a Hospitality Operations Specialist at Libere Hospitality, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of our properties. Every day is different, but your responsibilities will include:

Backoffice Area

• Supervise cleaning tasks, resolve maintenance issues, and follow up on pending tasks.
• Support the City Manager and act on their behalf when necessary.

Administrative Area

• Manage stock orders, lost and found, invoices, purchases, and laundry/amenities logistics.

Customer Service Area

• Assist guests with check-in, city info, and more, ensuring effective communication as their main point of contact.

Qualifications

• Previous experience in the hospitality industry preferred
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Detail-oriented with excellent organizational and time management skills
• Strong problem-solving and decision-making abilities

Why work with us?

At Libere Hospitality, we believe in creating a positive and supportive work environment where our employees can thrive. We offer:

• We care about Results and People.
• Opportunities for career growth and development
• A supportive and collaborative team environment

Apply!

If you are passionate about hospitality and are looking for a challenging and rewarding role, we would love to hear from you. Apply today to join our team!