Guest Experience Champion - Front Desk

Hilton Worldwide, Inc.; Milano; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality company seeks a Front Office Agent in Milan. You will provide exceptional reception services to guests, ensuring a smooth check-in and check-out process while handling guest queries effectively. The ideal candidate has a high school diploma and experience in customer service. If you have good communication skills and a commitment to delivering top-notch service, this position is perfect for you. Join us in creating remarkable hospitality experiences every day.

Competenze

• Previous experience in a customer‑focused industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Mansioni

• Achieve positive outcomes from Guest queries.
• Ensure an efficient reception experience.
• Demonstrate a high level of customer service.

Conoscenze

Customer service

Communication skills

IT proficiency

Cash handling

Formazione

Completed high school certificate or equivalent

Descrizione del lavoro

A leading global hospitality company seeks a Front Office Agent in Milan. You will provide exceptional reception services to guests, ensuring a smooth check-in and check-out process while handling guest queries effectively. The ideal candidate has a high school diploma and experience in customer service. If you have good communication skills and a commitment to delivering top-notch service, this position is perfect for you. Join us in creating remarkable hospitality experiences every day.