Global Logistics Customer Service Specialist

AmerisourceBergen; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Milano is seeking an International Customer Service Representative to provide exceptional customer service and coordinate international shipments. The ideal candidate will have strong communication skills and be able to resolve issues creatively. This position requires 1-2 years of experience, a college education is preferred, and familiarity with logistics operations is a plus. Join us to help improve the lives of people and animals everywhere.

Competenze

• 1–2 years of directly related experience preferred.
• Broad training in fields such as business administration or accountancy.
• Familiarity with World Courier services and operations is a plus.

Mansioni

• Provide outstanding customer service to clients via phone and email.
• Monitor shipments and ensure adherence to client SOPs.
• Coordinate with sales teams to provide quotations and explore opportunities.

Conoscenze

Customer service and interpersonal skills

Decision-making and analytical skills

Effective communication skills

Organizational skills

Proficiency in Microsoft Word and Excel

Formazione

College education or industry experience

Training in business administration or related fields

Strumenti

World Courier systems (WorldSTAR, BioSTAR, etc.)

CRM system

Descrizione del lavoro

A leading logistics company in Milano is seeking an International Customer Service Representative to provide exceptional customer service and coordinate international shipments. The ideal candidate will have strong communication skills and be able to resolve issues creatively. This position requires 1-2 years of experience, a college education is preferred, and familiarity with logistics operations is a plus. Join us to help improve the lives of people and animals everywhere.