Field Service Engineer - Italy (Bologna)

Sungrow Europe; Bologna; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading green tech company is seeking a Field Service Engineer (FSE) in Italy, responsible for installation and maintenance of electrical and battery storage systems. This role involves direct interaction with clients and requires good knowledge of electrical systems. Ideal candidates should possess B2 level English skills and have training in health and safety regulations. The job also requires on-call duties and about 60% travel. Competitive salary and opportunities for professional growth are provided.

Competenze

• Experience with Battery Storage solutions is beneficial.
• Driving license is required.
• Willing to work on-call and travel approximately 60%.

Mansioni

• Take ownership of dispatched customer issues.
• Perform on-site installation, commissioning, repair, and maintenance tasks.
• Ensure up-to-date documentation for service contracts.

Conoscenze

Electrical Technician or Engineer

ACDC knowledge

English (B2)

Customer communication

Health & Safety training

Formazione

Education as Electrical Technician or Engineer

Descrizione del lavoro

Overview

Field Service Engineer (FSE) in Italy (locations: Bologna, Verona, Milan or nearby areas). The role involves direct client interaction, on-site installation, commissioning, maintenance, and support for electrical equipment and battery storage solutions.

Responsibilities

• Take ownership of dispatched customer issues.
• Support resources dispatched onsite by RFM during commissioning and on-site services.
• Support the RFM/Project Manager during commissioning and site acceptance services.
• Deliver support and contribute service solutions for customers.
• Perform on-site installation, commissioning, repair, maintenance and testing tasks, including upgrades or rework.
• Follow operational procedures, processes and practices as defined and applied.
• Follow applicable health and safety instructions and regulations.
• Ensure up-to-date documentation and work instructions for existing and upcoming service contracts.
• Support Europe Service Management by feeding back analytical service reports and suggesting corrective actions.
• Participate in the claim management and RMA process.
• Maintain service tools and calibration processes.
• Take on-call duties, including some weekends and nights.

Qualifications

• Education as Electrical Technician or Engineer; knowledge of ACDC, Low/Medium voltage; understanding of electrical conduits.
• Italian and English language skills at least B2.
• Experience with Battery Storage solutions is beneficial.
• Experience dealing with customers in critical situations.
• Driving license is required.
• Health & Safety training for access to construction sites with electrical training.
• Willing to work on-call and travel (approximately 60%).

About Us

We are a green tech company focused on clean power and energy storage solutions, with global reach and ongoing R&D in inverter technology and storage systems.