ERP Business Analyst, Italy

ION; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global software consultancy firm is seeking an Entry-level ERP (PPM Opentext) Business Analyst to join their team in Milan, Italy. This role requires strong analytical skills and the capability to gather and document requirements for financial processes. Candidates should have a Master’s degree in a relevant field and 2–5 years of experience. The position offers a permanent employment contract and a dynamic work environment with opportunities for growth. Fluency in Italian and English is essential.

Competenze

• 2–5 years of experience in controlling, business operations, ERP support, or financial processes.
• Familiarity with ERP logic, financial processes, or workflow tools.
• Excellent knowledge of Italian and English.

Mansioni

• Gather, analyze, and document business and technical requirements.
• Act as a trusted interface with internal stakeholders and external clients.
• Prepare and update operational reports from ERP systems.
• Facilitate communication across cross-functional teams.

Conoscenze

Analytical mindset

Client-facing communication

Problem-solving attitude

Detail-oriented

Requirements gathering

Formazione

Master’s degree in Economics, Management, Engineering, or quantitative field

Descrizione del lavoro

About Us
We are a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work by providing workflow and process automation software, as well as real‑time data and business intelligence to help people make better decisions. We have 13,000+ employees, operate globally with 60+ offices, and serve over 4,800 customers worldwide.

Position

ERP (PPM Opentext) Business Analyst – Finance

Key Responsibilities

• Gather, analyze, and document business and technical requirements that accurately reflect organizational needs and guide software design.
• Act as a trusted interface with internal stakeholders, external clients, software engineers, and QA teams to ensure alignment and clarity throughout the project lifecycle.
• Create, review, and finalize critical project artifacts including requirements specifications, change requests, software specifications, user interface designs, traceability matrices, and product documentation.
• Prepare and update operational reports from ERP systems, ensuring accurate financial and operational insights for Finance and Controlling teams.
• Facilitate effective communication across cross‑functional teams, ensuring that client expectations are met and technical teams have precise guidance.
• Apply strong analytical and data‑gathering skills to identify gaps, validate requirements, and support informed decision‑making.

Qualifications & Skills

• Master’s degree in Economics, Management, Engineering, or a quantitative field.
• 2–5 years of experience in controlling, business operations, ERP support, or financial processes.
• Familiarity with ERP logic, financial processes, or workflow tools (experience with PPM systems is a plus).
• Strong analytical mindset with expertise in requirements gathering and documentation.
• Proven ability to bridge business objectives with technical execution.
• Exceptional client‑facing communication and relationship management skills.
• Detail‑oriented with a focus on accuracy, traceability, and quality assurance.
• Problem‑solving attitude and ability to manage multiple tasks while meeting deadlines in a dynamic environment.
• Excellent knowledge of Italian and English.

What We Offer

Permanent employment contract.

Location

Milan, Italy

Important Notes

According to Italian Law (L.68/99), candidates from the disability list will be given priority.

Seniority level

Entry level

Employment type

Full‑time

Job function

Research, Analyst, and Information Technology

Industries

Software Development

Referrals increase your chances of interviewing at ION by 2x