Devops Engineer, Hosted Execution (HEX)

Amazon; Torino; In loco; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global technology company in Torino is looking for a Contract DevOps Engineer to support customer engagement and enhance productivity through automation. Candidates should have 2+ years in software development or technical support, excellent problem-solving abilities, and strong communication skills. This role involves troubleshooting technical systems and managing customer support. The company fosters an inclusive culture and is an equal opportunity employer.

Competenze

• 2+ years of software development or technical support experience.
• Experience troubleshooting and debugging technical systems.
• Able to juggle multiple tasks and work independently.

Mansioni

• Responsible for customer support, migrations, and troubleshooting.
• Identify opportunities for automation to improve developer productivity.
• Prioritize projects and implement solutions to prevent outages.

Conoscenze

Detail-oriented

Verbal and written communication

Organizational skills

Customer-focused

Creative problem-solving

Formazione

Bachelor's degree or equivalent

Strumenti

Scripting in modern programming languages

REST web services

XML

JSON

Descrizione del lavoro

The Hosted Execution (HEX) team is looking for a Contract DevOps Engineer to join and deliver strategic goals for Amazon Global Infrastructure Runtime for Developers (GRID) systems. This is a great opportunity to join our mission to manage/build tech solutions that empower our customers. You will be responsible for customer support, migrations, troubleshooting, maintenance, customer engagement and identifying opportunities for automation to improve the developer productivity. If you feel excited by the challenge of setting the course for large company wide initiatives, supporting and managing customer facing products across amazon, this may be the next big career move for you. The ideal candidate must be detail oriented, have good verbal and written communication skills, organizational skills, able to juggle multiple tasks at once, able to work independently and maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. And lastly, you must be customer-focused with creative problem-solving skills and have experience supporting technology teams.

Basic Qualifications

• 2+ years of software development, or 2+ years of technical support experience
• Experience scripting in modern program languages
• Experience troubleshooting and debugging technical systems
• Bachelor's degree or equivalent

Preferred Qualifications

• Knowledge of web services, distributed systems, and web application development
• Experience troubleshooting & maintaining hardware & software RAID
• Experience with REST web services, XML, JSON

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.