Desktop Support Engineer (2nd Line) – Italy Contract

Blupace Tech; Nizza Monferrato; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading IT development company is hiring a Desktop Support Engineer in Nizza Monferrato, Italy. This role requires a minimum of 18 months of IT experience, with responsibilities including troubleshooting and providing support for various operating systems and applications. Candidates must have fluency in Italian and a solid understanding of hardware and network connectivity. A competitive salary and benefits package are offered in a collaborative work environment.

Servizi

Competitive salary

Great benefits package

Competenze

• Minimum of 18 months of IT experience.
• Proven analytical, troubleshooting and problem-solving skills.
• Fluency in Italian and good command of English.

Mansioni

• Provide second level contact and problem resolution for customer issues.
• Work with vendors to resolve complex AV issues.
• Maintain ticket updates for reported incidents.

Conoscenze

Troubleshooting

Communication

Analytical skills

Microsoft Active Directory

Network connectivity

Strumenti

Microsoft Office 365

Windows 10

Cisco Jabber

Descrizione del lavoro

A leading IT development company is hiring a Desktop Support Engineer in Nizza Monferrato, Italy. This role requires a minimum of 18 months of IT experience, with responsibilities including troubleshooting and providing support for various operating systems and applications. Candidates must have fluency in Italian and a solid understanding of hardware and network connectivity. A competitive salary and benefits package are offered in a collaborative work environment.