Data Center Manager, Data Center Operations

Amazon; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading cloud computing provider in Milan is seeking a Data Center Manager to oversee operations and ensure excellence in service delivery. You will manage a diverse team, improve processes, and maintain high safety standards in data centers. Ideal candidates will have over 5 years of experience in managing technical teams, incident management, and strong analytical skills. The role emphasizes continuous improvement and people management within a dynamic environment.

Servizi

Work-life balance

Mentorship and career growth

Inclusive team culture

Competenze

• 5+ years in managing large-scale services.
• Experience in major facilities incident management.
• Strong analytical skills with attention to detail.

Mansioni

• Manage and develop teams of engineers.
• Maintain existing data centers and build new ones.
• Improve processes and procedures continuously.

Conoscenze

People Management

Incident Management

Vendor Management

Process Improvement

Health & Safety

Formazione

Bachelor's degree in engineering or equivalent

Experience leading technical teams

Descrizione del lavoro

Data Center Manager, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About You

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited (“ADSIPL”). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

You will also have a passion for technology along with a desire to be the best at your job every day!

About The Role

As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

Day-to-Day Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing co-located and in-house Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all our processes and procedures.
• Assisting & managing relationships with external vendors & contractors.
• Liaising with internal teams & management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Candidate Profile

• People Management. Managed a team of at least 5 individuals for at least 3 years, improved team performance, created or grew a team, conflict management skills.
• Incident Management. Experienced in high severity situations, understanding blast implications, change management & fault management.
• Vendor Management. Experienced with external vendors, contractors, security companies, conflict resolution.
• Process Improvement. Demonstrated ability to take processes and improve them, experience in Kaizen/Lean/Six Sigma preferable.
• Health & Safety. Influencing safety culture at Data Center organization.

About the Team

About AWS – Diverse Experiences – Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS – Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance – We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture – AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or above in engineering or equivalent with 5+ years of engineering work managing large-scale services experience, 3+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience.
• Experience in major facilities incident management.
• Experience leading process improvements.
• Strong analytical skills, attention to detail, and effective communication abilities.
• 7+ years of relevant experience in DC Operations, IT Operations or similar roles.

Preferred Qualifications

• Bachelor's degree or above in engineering or equivalent STEM field, or 3+ months of network and operating system support experience.
• Experience in project management.
• 1+ years of Agile methods and processes experience.
• Experience in capacity planning, operations planning, business analysis or similar.
• Knowledge of Lean, Kaizen, Six Sigma concepts.
• Experience implementing change management successfully transitioning programs into large-scale operations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: December 19, 2025 (Updated 2 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.