Customer Support Specialist in Malta!

Cross Border Talents; Malte; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading customer service firm in Malta is looking for a Customer Support Specialist fluent in German to provide exceptional support to clients. You will manage customer inquiries and issues while working in a hybrid model. The ideal candidate possesses strong German and English communication skills and has a passion for service. This role includes benefits such as flight reimbursement, accommodation discounts, and career growth opportunities in a sunny Mediterranean location.

Servizi

Competitive salary

Government bonus every 3 months

hybrid work model

Flight ticket reimbursement

Accommodation discounts

Training onsite

Competenze

• Fluency in German (C2) is essential.
• Fluency in English (B2) is required.
• Prior experience in customer service preferred but not mandatory.

Mansioni

• Provide exceptional support to clients in German.
• Engage with users and resolve issues with precision.
• Collaborate with international teams for seamless experience.
• Manage tasks in a multi-lingual environment.

Conoscenze

C2-level proficiency in German

B2-level proficiency in English

Passion for delivering top-notch customer service

Descrizione del lavoro

Location: Malta

Working Hours: 7:00 PM Midnight

Languages: C2 German + B2 English
Salary: Competitive Salary
Hybrid Work Model

Ready to make the most of your career and life in the Mediterranean? We are looking for a Customer Support Specialist (German) to join our team in Malta. This is your opportunity to thrive in an international environment, offering high-quality support to customers in the German‑speaking market.

What Youll Be Doing:

• Delivering exceptional customer support to clients in German
• Engaging with users through various platforms and solving issues with precision and empathy
• Working closely with our international team to ensure a seamless customer experience
• Handling tasks in a dynamic, multi‑lingual environment with opportunities to develop new skills

What We Offer:

• Competitive Salary to start, with the potential to grow through career progression
• Government bonus: Every 3 months, the Maltese government adds approximately 130 to your gross salary
• Hybrid work: work from home and office, striking the perfect balance
• Flight ticket reimbursement after 6 months (up to 200)
• Accommodation discounts through partnerships with real estate agencies in Malta
• Training onsite to ensure you have all the tools to succeed from day one

What Youll Need to Succeed:

• C2-level proficiency in German
• B2-level proficiency in English
• A passion for delivering top‑notch customer service
• A strong desire to grow and develop your career in a multinational environment
• Previous experience in customer service (preferred, but not required)

Relocation Details:

We welcomes candidates relocating with their partners and/or children. While relocation support is only available for the candidate, we offer assistance in finding accommodation at discounted rates through our real estate partners.

• Flight ticket reimbursement up to 200 will be provided after 6 months (for the candidate only).
• Please note that any additional hotel or flight costs for family members are not covered.

Why Malta?

Malta offers an incredible mix of historic charm, modern living, and unbeatable weather. With its stunning coastline, vibrant local culture, and excellent work‑life balance, youll love every moment of your time here. Plus, with a thriving expat community, youll feel right at home!

Join Us, where your career and life in Malta can take flight!

Apply today to begin your new adventure.