Customer Service Representative - Italian Speaker (EU)

Cross Border Talents; Milano; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Relocation Support (Flight + Accommodation)

Paid training and career development

International working environment

Job summary

A leading recruitment agency is seeking an Italian Speaker Customer Service Representative to enhance its international support team. Candidates should be native or fluent Italian speakers with strong communication skills and the ability to handle customer inquiries swiftly and efficiently. Given the role’s international scope, EU citizenship and a willingness to relocate within the EU are essential. The agency offers competitive salaries, relocation support, and opportunities for career development in a dynamic, multicultural environment.

Qualifications

• EU citizenship (mandatory).
• Willingness to relocate within the European Union.
• Adaptability and a professional attitude.

Responsibilities

• Support Italian-speaking customers via phone, email, chat, or social media.
• Handle inquiries related to products, services, orders, and billing.
• Resolve customer issues professionally and efficiently.
• Document interactions accurately in internal systems.
• Meet quality standards and performance targets.

Skills

Native or fluent Italian (C1/C2 level)

English C1 level or higher

Strong communication and problem-solving skills

Basic computer skills

Flexibility to work shifts

Job description

Location

EU-based (Relocation required – support provided)

Employment Type

Full-time

Eligibility

EU citizens only (right to work within the European Union required)

Job Summary

We are looking for an Italian Speaker Customer Service Representative to join our international support team. The role involves assisting Italian-speaking customers and delivering an excellent customer experience in a fast-paced, multicultural environment. Willingness to relocate within the EU is required.

Key Responsibilities

• Support Italian-speaking customers via phone, email, chat, or social media
• Handle inquiries related to products, services, orders, and billing
• Resolve customer issues professionally and efficiently
• Document interactions accurately in internal systems
• Meet quality standards and performance targets

Requirements

• Native or fluent Italian (C1/C2 level)
• English C1 level or higher
• EU citizenship (mandatory)
• Willingness to relocate within the European Union
• Strong communication and problem-solving skills
• Basic computer skills and adaptability
• Flexibility to work shifts if required

What We Offer

• Competitive salary
• Relocation Support (Flight + Accommodation)
• Paid training and career development
• International working environment