Customer Service Agent – Slovenian speaker

Essence Coaching Group; Friuli-Venezia Giulia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic service company is seeking a Customer Service Agent fluent in Slovenian and English to provide support in Sofia. The role involves handling customer queries and ensuring a high standard of customer satisfaction. Candidates must possess excellent communication skills and the flexibility to work rotational shifts. This on-site position offers a monthly gross salary of €1,900 along with career growth opportunities within a multilingual environment.

Servizi

Full training and support

Career growth opportunities

Multilingual work environment

Competenze

• Fluent in Slovenian and English.
• Excellent communication and customer service skills.
• Ability to work on-site in Sofia.

Mansioni

• Handle inbound customer queries via phone, email, or chat.
• Provide accurate information on products and services.
• Resolve issues efficiently and professionally.

Conoscenze

Fluent Slovenian

Fluent English

Excellent communication skills

Customer service skills

Descrizione del lavoro

Customer Service Agent – Slovenian speaker(Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site

Employment Type: Full-time

Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound customer queries via phone, email, or chat
• Provide accurate information on products and services
• Resolve issues efficiently and professionally
• Maintain high customer satisfaction standards
• Follow company policies and procedures

Schedule

• Monday to Saturday: 09:00 – 23:00
• Sunday: 10:00 – 19:00
• Rotational shifts within these hours

Salary & Benefits

• Monthly gross Salary: €1,900/month
• On-site role with full training and support
• Opportunity to work in a multilingual environment
• Career growth opportunities within the company

Requirements

• Slovenian + English (fluent)
• Excellent communication and customer service skills
• Ability to work on-site in Sofia
• Flexibility to work rotational shifts