Customer & Sales Support Specialist Export (f/m/d)

Loacker; Bolzano; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading confectionery company in Trentino-Alto Adige is seeking a Customer & Sales Support Specialist Export. This role involves managing international customer relationships, overseeing the Order-to-Cash process, and preparing customs documentation. The ideal candidate will have 2-3 years of relevant experience, strong customer orientation, and be fluent in English, with additional languages as a plus. This full-time position promotes a supportive, inclusive work environment with ongoing training opportunities.

Servizi

Training and development opportunities

Company canteen

Individual onboarding program

Competenze

• 2-3 years’ experience in a similar role.
• Passion for multicultural backgrounds.
• Autonomous and pro-active team player.

Mansioni

• Manage international customer relationships.
• Oversee the Order-to-Cash process.
• Create customs documentation.

Conoscenze

Customer orientation

Fluency in English

Attention to detail

Multicultural understanding

Strumenti

MS Office

SAP software

Descrizione del lavoro

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Join to apply for the Customer & Sales Support Specialist Export (f/m/d) role at Loacker

To support our growing company, we are currently looking for a new colleague to enrich our dynamic International Customer & Sales Support Export Team.

Your Responsibilities

• International Customer management
• Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)
• Creation of customs documentation
• Sales administrative related activities (e.g. marketability, reports)
• Suggest and work on improvements to become best in class
• Monitor and optimize operational performance KPIs
• Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning

Your Profile

• 2-3 years’ experience in a similar role
• Strong customer orientation
• Passion for multicultural backgrounds and good understanding of processes
• Autonomous, pro‑active, structured team player with high attention to details
• Comfortable with MS Office and ideally SAP software knowledge
• Fluent English‑knowledge (verbal and written formal communication), German and/or Italian is a plus

Our Offer

• An international company that cares about people and planet
• The chance to work in an international environment and gain deep insight about different markets
• Training and development opportunities through the “Loacker Academy”
• Individual onboarding program
• Company canteen

To us, Goodness means celebrating and embracing the unique diversity of every individual.

We foster a respectful, inclusive and empowering environment where discrimination has no place.

Our decisions account for long‑term environmental and social impacts, and we’re dedicated to building meaningful, lasting relationships.

Ready to join us in choosing Goodness? Explore our career opportunities and join the Loacker team!

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales, Customer Service, and Administrative

Industries: Sugar and Confectionery Product Manufacturing