Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for a Customer Support Specialist who will communicate with customers via phone, chat, and e-mail while ensuring high satisfaction levels. Candidates should be fluent in Italian and possess strong communication skills in English, alongside problem-solving abilities and tech savviness. The role offers competitive salary, relocation support to Greece, health care benefits, and professional growth opportunities. This position supports a remote work model.

Servizi

Relocation support to Greece

Competitive salary with extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Mansioni

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction and empathy.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication and soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas