CRM Technical Lead with AWS Expertise

Sky; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a CRM Technical Lead to join their IT CRM division in Milan. The role focuses on developing AWS-based solutions for Salesforce and managing an offshore team. Ideal candidates have over 5 years of experience with AWS, knowledge in Java or Python, and experience with CI/CD pipelines. The position also emphasizes implementing Generative AI capabilities for automation and requires AWS certifications. This role offers a chance to innovate and drive process improvement in a dynamic environment.

Competenze

• 5+ years of experience with AWS cloud environment and related services.
• Strong knowledge of Java, Python, or other modern programming languages.
• Experience with CI/CD pipelines and containerization (Docker, Kubernetes).

Mansioni

• Lead and mentor an offshore team of developers on CRM-related projects using Agile methodologies.
• Design and implement AWS-based solutions that integrate with Salesforce.
• Drive adoption of best practices for cloud-native architectures.

Conoscenze

AWS cloud environment

Java

Python

CI/CD pipelines

Docker

Kubernetes

Generative AI technologies

English proficiency

Formazione

AWS certifications

Additional cloud certifications (Azure, GCP)

Descrizione del lavoro

We are seeking a CRM Technical Lead to join our IT CRM division.

This role is focused on developing solutions on the AWS cloud platform to support Salesforce and the broader CRM ecosystem, with the goal of driving innovation and process automation through advanced technologies and modern architectures.

The candidate will coordinate and manage an offshore development team, ensuring alignment with project goals and best practices.

Key Responsibilities

• Lead and mentor an offshore team of developers on CRM-related projects using Agile methodologies
• Design and implement AWS-based solutions that integrate with Salesforce and other CRM-related systems
• Drive adoption of best practices for cloud-native architectures
• Explore and implement Generative AI capabilities, focusing on agentic systems for intelligent automation and advanced CRM functionalities
• Define and implement monitoring dashboards for platform health
• Contribute to initiatives aimed at improving software development, management, and maintenance processes

Requirements

• 5+ years of experience with AWS cloud environment and related services
• Strong knowledge of Java, Python, or other modern programming languages
• Experience with CI/CD pipelines and containerization (Docker, Kubernetes)
• Knowledge of Generative AI technologies, with practical exposure to agentic architectures (e.g., multi-agent orchestration, autonomous workflows)
• Proven ability to lead and coordinate software development teams effectively
• Proficiency in English (written and spoken)
• AWS certifications are required (e.g., AWS Certified Solutions Architect, AWS Certified Developer, or equivalent)
• Additional cloud certifications (Azure, GCP) are an advantage
• Experience in Salesforce development roles is considered a plus