Client Support Agent-Italy

Xperience Xscape Travels; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A travel services company is seeking a motivated Client Support Agent to assist clients with vacation planning, booking support, and general travel assistance. This remote role offers complete training, making it suitable for beginners. The ideal candidate should have a positive attitude, be organized, and enjoy helping others. With flexible schedules, this opportunity is perfect for students or parents. Enjoy travel discounts and be part of a supportive team culture.

Servizi

Travel discounts & industry perks

Supportive team culture

Flexible schedule

Growth opportunities

Competenze

• No experience required — beginners welcome.
• Full training provided.
• Comfortable using email and basic computer tools required.

Mansioni

• Assist clients with travel questions through email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.

Conoscenze

Comfortable using email and basic computer tools

Organized

Reliable

Detail-oriented

Positive attitude

Willingness to learn

Passion for travel

Descrizione del lavoro

• Rome, Metropolitan City of Rome Capital, Italy

About the Role:
Xperience Xscape Travels is seeking motivated individuals to join our team as Client Support Agent. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Assist clients with travel questions through email, chat, or phone

Provide basic travel information such as destinations, accommodations, and requirements

Support booking modifications, cancellations, or updates

Gather traveler preferences to help plan vacations

Send confirmations, itineraries, and follow-up messages

Take notes and maintain accurate records

Learn and use the travel tools provided during training

⭐ What We’re Looking For

No experience required — beginners welcome

Full training provided

Comfortable using email and basic computer tools

Organized, reliable, and detail-oriented

Positive attitude and willingness to learn

Passion for travel or helping others

100% remote — work from anywhere

Flexible schedule (perfect for students or parents)

Full training included

Travel discounts & industry perks

Supportive team culture

Growth opportunities

No sales quotas or cold calling (unless you choose a sales-focused title)