Client Advisor PT _ Milano Rinascente

ETRO SPA; Milano; In loco; EUR 50.000 - 70.000; Part-time

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A luxury fashion brand in Milano is looking for a part-time Client Advisor to provide exceptional customer service and foster a passion for fashion. Candidates should have experience in the fashion retail sector, strong communication skills, and the ability to adapt to various customers. If you love fashion and luxury, this role is for you.

Competenze

• Deep passion for fashion and luxury.
• Experience in a similar role within fashion retail companies.
• Strong communication skills and ability to adapt to different customers.

Mansioni

• Provide exceptional customer service experience.
• Discuss fashion trends and advise clients.
• Ensure achievement of store goals.

Conoscenze

Customer service

Communication skills

Commercial awareness

Team player

Fluent in English

Passion for fashion

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Overview

For our boutique in Milano Rinascente we are looking for a Client Advisor available to work part-time (20h).

She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities

• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
• Assist customers accordingly with Etro selling ceremony
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
• Ensure the achievement of the Store goals, enhancing and developing the business
• Build and strengthen relationships with customers by developing CRM strategies
• Establish good group dynamics, through efficient communication
• Contribute to manage the visual display of the products in accordance with Etro visual guidelines
• Help ensuring the products replenishment and physical inventory of merchandise

Follow Company grooming, accordingly with Etro standards and policies

Key Requirements

• Deep passion for fashion and luxury
• Experience in a similar role within fashion retail companies
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
• Ability to adapt to different customers
• Team-playing attitude
• Strong communication skills
• Ability to work in a dynamic environment
• Fluent in english. Another language is a plus