Client advisor M/F

Moynat; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand located in Milan seeks a Client Advisor to provide exceptional customer service and build strong relationships with clients. Ideal candidates will have 2 years of sales experience in a luxury environment and be fluent in both Italian and English. Responsibilities include welcoming customers, presenting collections, and working closely with teams to enhance the boutique experience. This full-time entry level position is perfect for individuals passionate about fashion and customer engagement.

Competenze

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment.
• Fluent in Italian and English; additional languages are an advantage.
• Cheerful and motivated with a passion for fashion and sales.

Mansioni

• Welcome local and international customers to the boutique.
• Provide personalized service by understanding each customer’s desires.
• Present the collections with passion, sharing the history of the Maison.

Conoscenze

Customer engagement

Results orientation

Team player

Communication skills

Descrizione del lavoro

Join to apply for the Client advisor M/F role at Moynat

Moynat, a trunk-maker of excellence since 1849, is a Parisian Maison characterized by unique creativity and craftsmanship. Renowned for its constant technological innovations, the high quality of its travel products, and its sense of customer service, Maison Moynat is currently seeking a Client Advisor.

Job Responsibilities

Customer engagement

• Welcome local and international customers to the boutique.
• Provide personalized service by understanding each customer’s desires and preferences.
• Build and maintain strong relationships with customers, fostering long-term loyalty.

Presentation of collections

• Present the collections with passion, sharing the history of the Maison.
• Guide customers through the product range, highlighting the distinctive features of each product.
• Participate in display management to ensure a visually attractive environment in the boutique.

Results Orientation

• Introduce additional complementary products targeted to your client.
• Share product knowledge to drive sales and achieve targets.

Brand Ambassador

• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.

Team player

• Work closely with various teams, both in the boutique and back-office, to ensure consistency in customer service.

Profile

A minimum of 2 years’ experience in sales in a luxury, high fashion environment, Cheerful, motivated, passionate for fashion and sales, A fluent level in Italian and English is essential and additional languages are an advantage.

Seniority level

Entry level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Industries

Retail Luxury Goods and Jewelry