Branch Manager - Bari

Centauro Rent a Car - Alquiler de coches; Bari; In loco; EUR 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading car rental company in Bari is seeking a proactive Branch Manager to oversee operations and optimize customer service. Responsibilities include organizing team schedules, managing operating costs, and fostering a positive environment. Ideal candidates must have at least 5 years in the car rental industry, strong customer orientation, and fluency in English. The role offers a full-time position with a fixed and variable salary based on incentives, a company car, ongoing training, and opportunities for professional growth.

Servizi

Company car

Ongoing training

Possibility of professional growth

Competenze

• At least 5 years of experience in the Rent a Car business.
• Experience as coordinator of another operator will be valued.
• Knowledge of the field to understand operations and incidents.
• Commercial vocation and customer orientation.
• Advanced level of Office Automation.

Mansioni

• Organize team schedules for proper customer service.
• Ensure correct service provision from subcontracted providers.
• Control operating costs to meet targets.
• Enhance cross-selling of additional services.
• Assist customers in operational management.
• Foster a positive work atmosphere for employees.
• Report operation results to management.

Conoscenze

Customer orientation

Team organization

Cross-selling

Office Automation

Fluent English

Descrizione del lavoro

Centauro Rent a Car is market leader, in continuous expansion and looking for people like you!

We are a company dedicated to the car rental sector with over 50 years' experience in the business. Our head office is located in Alicante (Spain) and we have offices in the most popular tourist destinations in Southern Europe and Mediterranean coast: Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands.

We are looking for a proactive, dynamic and energetic Branch Manager for our branch office at Bari.

The main responsibilities are:

• Organization of team schedules to ensure proper customer service.
• Ensure the correct provision of subcontracted service providers (maintenance, cleaning, repair, etc.).
• Control operating costs to achieve the targets.
• Enhance the cross-selling of services (GPS, higher category, etc.) both personally and encouraging the team to get them.
• Assist the customers in operational management (it is considered one more person in the office when organizing schedules).
• Ensure the good atmosphere and work environment among employees. Enable their professional development and their level of commitment.
• Report to management on the operation, results, incidents and receive the necessary guidelines.

Minimum requirements:

• At least 5 years of experience in the Rent a Car business.
• Experience as coordinator of another operator will be valued.
• It is important the knowledge of the field to understand the details of operation: type of incidents with vehicles, cross-selling system, etc. Commercial vocation and customer orientation.
• Advanced level of Office Automation.
• Fluent English. Other languages will be valued.

What we offer?

• Full time vacancy.
• Fixed salary plus variable salary based on incentives and commissions.
• Company car.
• Ongoing training.
• Possibility of professional growth.

Are you looking for a new challenge? Do you have passion for customer service, a commercial profile and do you love working with people?

If you think your profile is suitable and you would like to be part of Centauro team, sign up for this offer!