Bilingual Marketing Support Rep (Italian/English) – Lisbon

Cross Border Talents; Firenze; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A customer support solutions company is looking for a Marketing Customer Support Representative in Italy. The position involves providing B2B customer support for advertisers, focusing on product troubleshooting and customer experience through email and chat. Candidates must have strong communication skills and be proficient in Italian (C1) and English (B2 or higher). The job offers a competitive base salary, meal allowance, health insurance, and relocation support.

Servizi

Meal Allowance

Health Insurance

Welcome Bonus

Retention Bonus

Competenze

• Italian: C1 / Native level.
• English: B2 level or higher.
• Experience in customer service or sales roles.

Mansioni

• Provide B2B customer support to advertisers using the company's advertising products.
• Contribute to initiatives that improve service quality.
• Handle end-to-end product troubleshooting and advertiser support.
• Resolve generic technical and product-related issues.

Conoscenze

Sales Experience

Employee Orientation

B2B Sales

Marketing

Customer Service

Communication skills

Microsoft Outlook

Retail Sales

Home Care

LMS

Outside Sales

Human Resources

Descrizione del lavoro

A customer support solutions company is looking for a Marketing Customer Support Representative in Italy. The position involves providing B2B customer support for advertisers, focusing on product troubleshooting and customer experience through email and chat. Candidates must have strong communication skills and be proficient in Italian (C1) and English (B2 or higher). The job offers a competitive base salary, meal allowance, health insurance, and relocation support.