Bilingual German Customer Support Agent (Email/Chat)

CBTalents; Emilia-Romagna; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service solutions provider is looking for a candidate fluent in German and English to join their team. This role involves providing top-tier customer support via email and chat and requires excellent communication skills. Candidates should be detail-oriented and capable of resolving customer inquiries efficiently. Competitive salary and opportunities for career progression are offered. This position is on-site in Italy, starting on 17th February 2025.

Servizi

Competitive salary

Uncapped performance bonuses

Dynamic work environment

Competenze

• Fluency in German and English is mandatory.
• Excellent communication and interpersonal skills.
• Experience in email and chat customer service is preferred but not mandatory.

Mansioni

• Respond promptly to customer inquiries mainly through email and chat.
• Provide accurate, valid, and complete information.
• Handle customer complaints and provide appropriate solutions.

Conoscenze

Fluency in German

Fluency in English

Excellent communication skills

Interpersonal skills

Time management

Descrizione del lavoro

A customer service solutions provider is looking for a candidate fluent in German and English to join their team. This role involves providing top-tier customer support via email and chat and requires excellent communication skills. Candidates should be detail-oriented and capable of resolving customer inquiries efficiently. Competitive salary and opportunities for career progression are offered. This position is on-site in Italy, starting on 17th February 2025.