AVP Enterprise Architect EMEA

ServiceNow; Milano; Ibrido; EUR 100.000 - 150.000; Tempo pieno

Descrizione del lavoro

A leading IT solutions company in Italy seeks a Senior Director for Enterprise Architecture to lead teams across EMEA. The role involves collaborating with customers to identify opportunities, guiding a team of architects, and ensuring the delivery of best practices. The ideal candidate has 15+ years of leadership experience and is passionate about technology and innovation. This position offers a dynamic and inclusive work environment, competitive compensation, and generous benefits.

Servizi

Competitive compensation

Generous benefits

Flexible work arrangements

Competenze

• 15 or more years of proven success in influencing senior technology leaders.
• Experience in pre-sales and customer-focused roles.
• Awareness of common Enterprise and Industry Architecture frameworks.

Mansioni

• Lead a team of Enterprise Architects across EMEA.
• Engage with customer executives to identify opportunities.
• Collaborate with sales and solution leaders to drive value.

Conoscenze

Leadership

Team Collaboration

Customer Engagement

Problem Solving

Communication

Strategic Thinking

Formazione

15+ years in tech leadership

Strumenti

TOGAF

Zachman

IT4IT

Descrizione del lavoro

Job Description

ServiceNow is seekingaleaderfortheEnterpriseArchitectureFunction in EMEAto join ourTeam.The Enterprise Architecture Team is part of our pre-salesorganizationfocused onbuildingcredibility and trust with the technical leaders in our largestcustomersbydeveloping cross-functional strategiesto drive value and transformation fromAI+Data+Workflow.OurEA’sbringtechnicalexpertise,real-world experience, strong executive engagementskillsand an inspirational mindset to help ourcustomers understand the opportunities of the “AI platform for Business Transformation” vision.Weact as technicalleadersforourcustomers'most complex solutions,designedtoensurethatthey canrealizethe value they need.We do this byleveragingbest practice and industry standards to buildcustomertrust andarchitect forbest-in-classsolutions.

While collaborating with customers,partners, andthewiderServiceNow sales team, theright candidatewill collaborate with the Sales and Solution Consulting leaders to ensure that the team is deployed intothe accountsand opportunities where they can have the most impact now and in the future. TheEnterpriseArchitecture SeniorDirectorwillalso lead andparticipatein the delivery of workshops, best practiceoverviews,and educational sessionstoexisting customers and partnerswhile providing guidance, coaching and quality assurance for the team itself.

What you get to do in this role

Lead a team of motivated,innovativeandcollaborativepre-salesEnterpriseArchitectsacross the EMEA landscapeas they engage with our customersto find newwaysto create valueat scale-fostering agility and resilience to navigate change as ServiceNow continues to grow.

Lead a team of four Regional Directors tohelpthem develop their leadership and collaboration skills as they support their teams and build essential collaboration networks in their Major Areas

Constantly collaborate with Sales and Solution Leaders across EMEA to ensure that the team’s value proposition is clearly understood, constantly evolving and continues to add incremental value as theorganizationevolves.

Engage with customer executivestoidentify pain points and opportunities to deliver value and then translatethem into solutionsfrom ServiceNow

Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape

Lead architecture and design engagementstodemonstratehow ServiceNow meets the needsofstrategic customers,includingIT Transformation,Digital Products / Services,Platform as a Service, Enterprise Service Management,and the co-creationof industry-specific solutions.

Leverage the immediate and extended Enterprise Architecture team as a force multiplier, engaging effectively across multiple levels(Enterprise Architects, Domain Architects, Directors, VPs, and CXOs)throughout the customer journey to drive alignment and impact.

Work closely with ServiceNow’s strategic partners to co-create and position joint value propositions based on ServiceNow’s unique differentiators, ensuring our solutions remain relevant and impactful in the marketplace.

Understand the detail behind the ServiceNow and platform architecture and communicate it at various levels

Ensure the team work withourarchitecture development methods (Guided Architecture and LEAP), modelling approachesand architecture patterns for integration

Provide thought leadership and collaborate with internal ServiceNow business units

Motivate the team to lead and contribute to the creation of best practices, white papers, workshops,etc.and market those both internally and externally to ServiceNow.

Qualifications

• Successfully led diverse teams at the second-line level to reach challenging goals and can leverage organizational networks to get things done. Be Hungry and Humble.
• The ability to multiply the effect of a team through situational leadership, constant challenge and a team-first mindset
• 15 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
• An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
• A willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
• A track record of success in using Human Centered Design techniques to explore the customers' current reality and set a vision for the future.
• Awareness of the common Enterprise and Industry Architecture frameworks such as : TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Experience presenting architecture concepts, designs, and goals to technology leaders and partners

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very dynamic, collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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