Aviation Reservations Specialist: Passenger Service & Tickets

JR Italy; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prominent airline in Italy is seeking a Sales Agent to provide outstanding passenger services at our Sales Office. The ideal candidate will manage reservations, ticket sales, and information services while thriving in a high-pressure environment. A Bachelor’s degree or high school graduation is required, along with at least one year of experience in civil aviation or tourism. This role involves shift work, including overnight shifts, and strong English proficiency is necessary.

Competenze

• Minimum of 1 year experience in civil aviation or tourism.
• Availability to work in shifts, including overnight shifts.
• Strong oral and written communication skills.

Mansioni

• Handle reservation/booking requests with efficiency.
• Calculate fares and arrange routes based on requests.
• Report and register operational income in relevant IT systems.

Conoscenze

Customer service skills

Multitasking ability

English proficiency

Teamwork

Formazione

Bachelor's degree or high school graduation

Strumenti

Computer Reservations System experience (Troya or Quickres)

Descrizione del lavoro

A prominent airline in Italy is seeking a Sales Agent to provide outstanding passenger services at our Sales Office. The ideal candidate will manage reservations, ticket sales, and information services while thriving in a high-pressure environment. A Bachelor’s degree or high school graduation is required, along with at least one year of experience in civil aviation or tourism. This role involves shift work, including overnight shifts, and strong English proficiency is necessary.