Assistant Store Manager

IKEA Gruppe; Roma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading furniture retailer in Rome seeks a Sales Manager to oversee department performance, ensure effective sales strategies, and enhance customer experience. The ideal candidate will have proven sales experience, knowledge of local market dynamics, and the ability to foster a strong team environment. Responsibilities include managing stock presentation, aligning sales strategies with company goals, and actively participating in sustainability initiatives. Join us for a rewarding career with inclusive growth opportunities and employee benefits.

Servizi

Employee discount of 15%

Access to a corporate canteen

Well-being programs including EAP

Corporate discounts for various services

Bonuses based on company performance

Competenze

• Proven experience in sales.
• Knowledge of local market dynamics and sales channels.
• Ability to understand customer needs for omnichannel approach.

Mansioni

• Manage department results and align with commercial priorities.
• Ensure shop is efficiently stocked and well-presented.
• Collaborate with the commercial team and HR for staffing needs.

Conoscenze

Sales techniques

Customer behaviour

Data analytics

Interpersonal skills

Performance measurement

Organisational skills

Descrizione del lavoro

Responsibilities

• Take responsibility for your department results across all customer channels, ensuring that your action plan supports the store commercial priorities.
• Follow up on performance and take action using effective solutions and best practices.
• Ensure the shop is always in excellent shape, fully and efficiently stocked, and that the product range is presented in ways that inspire customers across all touchpoints.
• Actively steer sales on key products and services, securing proper forecasting and managing product life cycles to maximize sales and long term profitability.
• Identify commercial opportunities and react quickly to market changes by monitoring key KPIs, analyzing customer needs and feedback, and reviewing availability data.
• Collaborate closely with the store commercial team and your counterparts in the Head Quarter to support alignment, share insights and adopt proven practices.
• Work proactively with the HR team to secure the right number of competent co‑workers in the right place at the right time, ensuring a strong customer experience.
• Ensure your team has a strong sales mindset, solid product knowledge, and a good understanding of available services so they can support customers throughout the shopping experience.
• Recruit, onboard and develop your team, supporting individual growth and building a strong succession plan.
• Actively contribute to sustainability initiatives by ensuring that sustainability priorities are reflected in the store offer and daily operations.

What you’ll need to have

• Proven experience in sales.
• Knowledge of sales techniques, local market dynamics, sales channels, customer behaviour, data analytics and sales KPIs.
• Ability to identify business opportunities within the local market.
• Ability to understand customer needs and habits to promote an omnichannel approach.
• Ability to make things happen, set priorities and make decisions with a focus on flexibility, speed and simplicity.
• Strong interpersonal skills and the ability to build trustful relationships.
• Ability to organise and prioritise multiple tasks and processes.
• Ability to measure performance, follow up on results and use insights to improve operations.
• Good knowledge of Italian and English.

WE CARE FOR PEOPLE

At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.

WORKING WITH US HAS ITS REWARDS

Being part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.

As part of the team you’ll have access to :

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)

Well‑being Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.

Healthy and affordable food : you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€

Employee discount : 15% on the purchase of IKEA products for personal use

IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)

Corporate discounts : you’ll have access to portal dedicated to our co‑workers to enjoy discounts for different activities such as travel, leisure, technology and more

Bonuses : we believe that everyone\'s contribution is needed to achieve (and exceed!) our goals. Every year all the co‑workers can be rewarded for how we develop our business together