Account Manager, Spain & Italy

Ferryhopper; Italia; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading ferry booking platform in Italy is looking for an Account Manager to ensure the success of ferry partners. This role involves building relationships, supporting operational efficiency, and analyzing performance data. Ideal candidates have 2-3 years in account management, a degree in business or related fields, and proficiency in Spanish or Italian along with English. The role offers competitive compensation and the possibility to work remotely, with trips scheduled to Athens.

Servizi

A competitive compensation package

Equipment of your choice

Quick professional development

Training and educational budget

Great office space

Collaborative and dynamic environment

Remote work with scheduled trips to Athens

Competenze

• 2-3 years in Account Management or Partner Success roles.
• Strong understanding of the Travel & Ferry Industry ecosystem is a plus.
• Native in Spanish or Italian, proficiency in the other language (Spanish or Italian) and English.

Mansioni

• Build and maintain strong, trust-based relationships with ferry partners.
• Provide ongoing support to ensure smooth collaboration and operational efficiency.
• Collaborate closely with internal teams to address partners' challenges.
• Identify and research potential new partners within the ferry industry.
• Analyze partner performance data and share insights.

Conoscenze

Account Management

Excellent interpersonal and communication skills

Multitasking

Proactive problem-solver

Ability to collaborate

Formazione

Bachelor's degree in Business Administration, Marketing, or a related field

Descrizione del lavoro

Ferryhopper is an equal-opportunity employer that welcomes diversity and is committed to inclusion in the workplace. We do not accept discrimination and harassment of any kind. This policy applies to all employment practices within our company!

The Company

Ferryhopper is revolutionizing online ferry booking, aiming to change the way people travel by ferry. We are collaborating with more than 180 ferry companies across 26 countries, bringing a fresh and seamless ferry booking experience. We always strive to cater to the needs of all travelers and keep improving our services.

If you want to know more about the team, read about Ferryhopper in a nutshell.

The role

As an Account Manager you will be the key point of contact for Ferryhopper's ferry partners, ensuring their success and long-term growth on our platform. You will be responsible for identifying and onboarding new partners, as well as strengthening existing relationships. Your goal is to ensure partners fully leverage Ferryhopper's booking capabilities while fostering collaboration that contributes to the company's overall growth.

Responsibilities

• Build and maintain strong, trust-based relationships with ferry partners at all levels, fostering open communication and collaboration
• Provide ongoing support to ensure smooth collaboration and operational efficiency for new and existing partners
• Collaborate closely with internal teams to ensure that partners' challenges are addressed promptly and solutions are delivered efficiently, based on partner needs and market trends
• Proactively identify and research potential new partners within the ferry industry, and negotiate mutually beneficial partnership agreements
• Analyze partner performance data and share insights to help partners grow their business

Requirements

• 2-3 years in Account Management or Partner Success roles
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus
• Strong understanding of the Travel & Ferry Industry ecosystem is a plus
• Ability to travel, meet partners, and attend industry events
• Proactive problem-solver who thrives in collaborative settings and takes ownership of outcomes
• Excellent interpersonal and communication skills
• Ability to multitask and manage multiple projects
• Collaborative and passionate team player
• Native in Spanish or Italian, proficiency in the other language (Spanish or Italian) and English; extra languages are considered a plus

Benefits

• A competitive compensation package
• Equipment of your choice
• Quick professional development
• Training and educational budget throughout the year
• Great office space
• Work in a collaborative and dynamic environment
• Work remotely with scheduled trips to Athens, throughout the year