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Customer Support EXECUTIVE
Zusammenfassung
A leading transportation service provider is seeking a Customer Service Executive in Secunderabad. You will ensure customer satisfaction by providing exceptional support, handle inquiries, and assist in sales efforts. The ideal candidate will have excellent communication skills and a strong customer focus. This is a full-time onsite position.
Qualifikationen
- Strong verbal and written communication abilities to interact effectively with customers.
- Ability to identify and resolve customer issues efficiently.
- A genuine commitment to providing exceptional customer service.
Aufgaben
- Ensure exceptional customer satisfaction by providing top-notch support and service.
- Address customer inquiries and resolve issues promptly and effectively.
- Maintain open and effective communication channels with customers.
- Contribute to sales efforts by providing information and assistance to potential customers.
Kenntnisse
This is a full-time onsite position as a Customer Service Executive/ Sr. Executive at MetroRide's Hyderabad location. As a CSE, you will be responsible for ensuring customer satisfaction by providing exceptional support and service. Your day-to-day tasks will include handling customer inquiries and resolving issues, maintaining communication channels, and contributing to sales efforts.
- Customer Satisfaction: Ensure exceptional customer satisfaction by providing top-notch support and service.
- Inquiry Handling: Address customer inquiries and resolve issues promptly and effectively.
- Communication: Maintain open and effective communication channels with customers.
- Sales Support: Contribute to sales efforts by providing information and assistance to potential customers.
- Excellent Communication Skills: Strong verbal and written communication abilities to interact effectively with customers.
- Problem-Solving: Ability to identify and resolve customer issues efficiently.
- Customer Focus: A genuine commitment to providing exceptional customer service.
- Patience and Empathy: Ability to remain calm and understanding in challenging situations.
- Teamwork: Ability to collaborate effectively with team members to achieve common goals.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.
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