Alpharithm - Delivery Head

Alpharithm Technologies Pvt Ltd; Mumbai; On-site; INR 25,00,000 - 35,00,000; Full time

Job summary

A dynamic technology firm is seeking an experienced Delivery Head to lead project delivery in Mumbai/Pune. The role involves overseeing projects, managing cross-functional teams, and maintaining strong client relationships. Responsibilities include project oversight, resource allocation, risk management, and quality assurance. The ideal candidate will have a strong background in delivery management and proven leadership skills. This position offers an exciting opportunity to drive operational excellence and client satisfaction.

Qualifications

• Strong experience in end‑to‑end delivery management and project governance.
• Proven leadership in managing large, cross‑functional teams.
• Excellent client‑facing and stakeholder management skills.

Responsibilities

• Oversee projects from initiation to closure, ensuring timely and high‑quality delivery.
• Act as the primary liaison between clients and delivery teams.
• Identify potential risks that may impact timelines, scope, or quality.

Skills

End-to-end delivery management

Project governance

Client-facing skills

Leadership

Analytical skills

Job description

Role Summary

Role: Delivery Head

Experience: 14-20 Years

Location: Mumbai / Pune

Job Description – Delivery Head

We are seeking an experienced Delivery Head to lead end‑to‑end project delivery, ensure operational excellence, and maintain strong client relationships. The role involves overseeing multiple projects, managing cross‑functional teams, driving process improvements, and ensuring high‑quality, timely delivery aligned with client expectations and business goals.

Key Responsibilities

• Project Management Oversight: Oversee projects from initiation to closure, ensuring timely and high‑quality delivery.
• Guide and manage project managers and delivery teams.
• Monitor project timelines, milestones, and deliverables to ensure adherence to agreed plans.

• Resource Allocation: Strategically allocate human and material resources across projects.
• Assess team members’ skills and expertise to align them with suitable projects.
• Balance workload, capacity, and project priorities to maximize efficiency.

• Client Communication & Relationship Management: Act as the primary liaison between clients and delivery teams.
• Build and maintain strong, long‑term client relationships.
• Ensure client expectations are clearly understood, managed, and met.
• Proactively address client concerns, risks, or escalations.

• Risk Management: Identify potential risks that may impact timelines, scope, or quality.
• Define and implement risk mitigation strategies and contingency plans.
• Continuously monitor risks throughout the project lifecycle.

• Quality Assurance: Establish and monitor quality assurance frameworks and processes.
• Ensure all deliverables meet or exceed internal and client quality standards.
• Drive a culture of continuous quality improvement across teams.

• Performance Monitoring & Reporting: Define and track performance metrics and KPIs for delivery effectiveness.
• Oversee preparation of delivery dashboards and management reports.
• Use data‑driven insights to improve decision‑making and delivery outcomes.

• Process Improvement: Identify gaps and inefficiencies in delivery processes.
• Lead initiatives for process optimization and operational excellence.
• Collaborate with teams to implement best practices and scalable delivery models.

• Skills & Qualifications:
• Strong experience in end‑to‑end delivery management and project governance.
• Proven leadership in managing large, cross‑functional teams.
• Excellent client‑facing and stakeholder management skills.
• Expertise in risk management, quality assurance, and KPI‑driven delivery.
• Strong analytical, problem‑solving, and decision‑making abilities.