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Brand Manager
Job summary
A luxury retail company is seeking a Brand Manager to lead its luxury chocolate boutiques at major airports. The ideal candidate will have 8-10 years of experience in retail or brand management, ensuring a consistent luxury experience while driving business performance. You will lead store teams, oversee operations, and support brand expansion. This role demands strong aesthetic sense and excellent people skills.
Benefits
Qualifications
- 8-10 years of experience in retail or brand management.
- Strong sense of aesthetics and customer engagement.
- Business acumen with a focus on sales targets.
Responsibilities
- Ensure consistent luxury experience across all stores.
- Monitor store performance and drive revenue strategies.
- Lead and mentor store teams to deliver exceptional service.
Skills
We are looking for a dynamic and brand-forward professional to lead our luxury chocolate boutiques located at major airports. This role combines strategic thinking with operational excellence, ensuring each boutique delivers a refined brand experience while achieving commercial goals.
Ensure consistent luxury experience across all stores in line with brand aesthetics and service standards.
- Work with marketing and VM teams to plan seasonal in-store displays and campaigns.
- Maintain high standards of visual merchandising, packaging, and storytelling.
- Monitor store-wise performance and drive strategies to achieve monthly revenue targets.
- Analyse footfall, conversion, and basket size; initiate local promotions or upselling initiatives where required.
- Track product performance and customer feedback to support assortment planning.
- Lead, mentor, and motivate store teams to deliver exceptional service.
- Ensure store teams are well-groomed, trained, and aligned to brand values.
- Collaborate with training teams to schedule learning modules, product education, and service training.
- Oversee smooth day-to-day functioning of airport boutique operations.
- Liaise with airport authorities on compliance, security passes, and operational clearances.
- Ensure hygiene, stock availability, and SOP adherence.
- Assist in identifying new boutique locations and expansion opportunities within airports.
- Coordinate with design and project teams for boutique openings or revamps.
- 8-10 years of experience in retail or brand management (luxury, premium food, beauty or fashion).
- Strong sense of aesthetics and passion for curating experiences.
- Excellent people skills with a flair for customer engagement.
- Business acumen with an eye on numbers, margins, and targets.
- Willingness to travel and flexibility to work around airport operations.
- Being part of a brand that creates indulgent and luxurious moments for travellers.
- Ownership of a growing premium retail footprint.
- Blending creativity, leadership, and retail strategy in a hands-on environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.