Voice & Email Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED; Dehradun; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

A premier service company in Dehradun is looking for a dedicated customer service representative. You will handle customer inquiries, provide exceptional service, and work collaboratively within a team. The ideal candidate should possess excellent communication skills, the ability to adapt in a fast-paced environment, and proficiency in Microsoft Office. Join us to contribute to a positive customer experience and grow in a dynamic atmosphere.

Qualifications

• Exceptional customer service skills required.
• Ability to manage customer inquiries effectively.
• Strong teamwork capabilities necessary.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through various channels.
• Work effectively in a team to achieve common goals.
• Develop and maintain thorough knowledge of products and services.

Skills

Excellent communication skills

Interpersonal skills

Ability to work in a dynamic environment

Proficient in Microsoft Office

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through various channels.
• Work effectively in a team to achieve common goals.
• Develop and maintain thorough knowledge of products and services.

Required Candidate profile

• Excellent communication and interpersonal skills.
• Ability to work in a dynamic and rapidly changing environment.
• Proficient in Microsoft Office and other productivity software.