User Researcher à Grande-Bretagne

Research Analyst – Good Growth

Role: Research Analyst

Location: Exeter or Birmingham (hybrid working)

Salary: £35,000 per year

Working hours: Flexible, with some office time expected

Why apply? Use data, experimentation, and analytics to drive real impact for major brands, working alongside experts in data science, digital strategy, and technology.

Our Mission & Vision

At Good Growth, we help businesses innovate online without being held back by legacy technology. Many major brands operate on outdated digital systems - where others see a limitation, we see an opportunity.

Our mission is to drive data-led innovation that transforms online performance, helping brands unlock new growth through experimentation, insight, and commercial impact.

As a Research Analyst, you’ll play a key role in analysing data, identifying opportunities, and running experiments that improve digital experiences at scale.

Where We Are Now & Our Future Goals

Over a decade of experience helping global brands grow. Offices in Birmingham & Exeter, with a growing UK-wide team. Trusted by major e-commerce, retail & B2B brands. Investing in cutting-edge digital experimentation and insight-driven strategies. Scaling our Good Growth Technology (GGT) platform to power smarter, faster testing.

We’re expanding our Insight Team to support more clients with data-led decision-making and optimisation - this is where you come in.

Working Hours & Location

• Hybrid working: Most of our team spends 1–2 days per week in the office
• Offices in Birmingham & Exeter
• Client travel & team workshops: Expect to travel to Exeter around twice a month for full-team workshops
• Core hours: 10:00 AM – 3:00 PM UK time (flexible start and finish times)

Why This Role Matters

As a Research Analyst, you’ll work across multiple client accounts to analyse customer behaviour, identify optimisation opportunities, and validate commercial impact. Your insights will shape digital strategies, ensuring brands make informed decisions backed by data, experimentation, and real-world results.

You’ll Love This Role If You Enjoy

• Analysing customer behaviour, data, and trends
• Running A/B tests and digital experiments to drive performance
• Working with large datasets and insight tools to solve complex problems
• Collaborating with Tech, Delivery, and Insight Teams to test and validate ideas

This role may not be right for you if:

• You prefer a role that’s purely theoretical - this is a hands-on, results-driven position
• You’re looking for a research role with no client-facing responsibilities
• You’re not comfortable working with data, numbers, and critical thinking

What You’ll Be Doing (Key Responsibilities)

• Turning data into insight – Extract, analyse, and interpret data from Google Analytics, Adobe Analytics, and other insight platforms to find opportunities for improvement.
• Driving experimentation – Use A/B testing, data modelling, and customer insight tools to validate hypotheses and optimise customer journeys.
• Identifying customer friction – Leverage behavioural analytics tools like Hotjar, ContentSquare, and Supermetrics to spot frustration points in digital experiences.
• Measuring commercial impact – Assess how changes impact conversion rates, revenue, and user engagement, ensuring every experiment drives real business results.
• Collaborating across teams – Work closely with Tech, Project Management, and Client Teams to blend quantitative and qualitative insights into effective experimentation strategies.
• Staying ahead of the curve – Keep up with industry trends, emerging analytics tools, and best practices in digital experimentation and insight.

About You

We’re looking for an analytical thinker with a strong scientific mindset and a passion for data-driven problem-solving.

Essential Skills

• Degree in a science, mathematics, or analytical discipline (2:1 or higher)
• 1-2 years’ experience in a scientific, analytical, or data-driven role
• Strong problem-solving & critical thinking skills
• Excellent communication & presentation skills (this is a client-facing role)
• Availability for travel to Exeter (~twice a month) for team workshops

Desirable Skills (Nice to have, but not essential!)

• Familiarity with web analytics tools (Google Analytics, Adobe Analytics, ContentSquare, Hotjar, Supermetrics)
• Understanding of A/B testing & CRO best practices (Optimizely, Google Optimize)

If you don’t tick every box, don’t worry - we value potential as much as experience!

Salary & Benefits

Salary: £35,000 per year

• 28 days annual leave (+ bank holidays)
• Flexible & hybrid working
• Company-wide bonus scheme
• Learning & Development Allowance
• Regular team events & socials (including a 2-day company conference)
• Casual dress & modern work culture

We invest in our people - this isn’t just a job; it’s an opportunity to grow your career.

Our Interview Process

We believe in a fair, transparent process that gives you a real sense of the job, team, and culture.

• Introductory Call (30 mins) – A relaxed conversation to see if the role is a good fit
• Technical Task – A short data analysis or problem-solving exercise
• Work Day – Spend a day with us (in person or remotely) to experience the role first-hand

We know interviews are a two-way process, so we encourage you to ask as many questions as you like throughout!

Want to Learn More?

Check out our work: goodgrowth.co.uk

Get To Know Our Culture

Interested? Apply now! If you’re not sure whether you fit every requirement, we’d still love to hear from you - we value potential just as much as experience.

Diversity & Inclusion

Good Growth welcomes applicants from all backgrounds, experiences, and perspectives. A diverse team means we can better serve our global clients. If you need adjustments at any stage of the process, just let us know.