User Experience Researcher jobs in United States

About Us: Leading Online Retail into the Future

At Ocado Technology, we're at the forefront of powering the future of online retail through disruptive innovation and automation. Our work spans robotics, IoT, cloud platforms, big data, machine learning, and software development – all central to our game-changing Ocado Smart Platform (OSP). We’re continually reinventing ourselves, learning fast, and taking calculated risks as we strive to change the way the world shops. Our core values of Trust, Autonomy, Craftsmanship, Collaboration, and Learn Fast are at the heart of everything we do.

About the Role

As a Data Science Product Analyst you will play a critical role in shaping the future of our fulfilment products by driving data-informed decision-making. Beyond deep analytical expertise, we are looking for someone who can communicate insights with impact, influence senior stakeholders, and drive meaningful business outcomes.

You will work cross-functionally with Product, Engineering, Data Science, and Partner Success to translate complex data into clear strategies, set meaningful KPIs, and influence our product roadmap. Your ability to tell a compelling story with data and navigate ambiguity will be key to your success.

Key Areas of Impact

• Develop and deliver clear, compelling narratives that drive product decisions and shape strategy.
• Influence senior stakeholders with data-driven recommendations, ensuring insights lead to tangible business impact.
• Build credibility and trust across teams by clearly articulating the why behind key findings.
• Use data to identify opportunities, uncover risks, and drive prioritisation within product teams.
• Work closely with Product Managers to define success metrics and ensure our investments deliver value to both Ocado and our partners.
• Advocate for a data-first mindset across teams, embedding analytical thinking into product development.

• Design and analyse A/B tests, leveraging a robust quantitative toolkit to optimise product performance.
• Develop predictive models, customer insights, and performance tracking frameworks to inform decisions.
• Translate raw data into meaningful insights that uncover hidden patterns and business opportunities.

Responsibilities:

• Apply your expertise in quantitative analysis and data presentation to see beyond the numbers, uncover hidden patterns, and translate these insights into clear product recommendations with tangible business impact.
• Collaborate with cross-functional teams to inform, support, and execute product decisions and launches.
• Set KPIs and goals, design and evaluate experiments, and monitor key product metrics to understand shifts and root causes.

What we’re looking for:

• Significant experience working with data (SQL, Python) and solving complex analytical problems.
• Exceptional communication and storytelling skills — able to simplify complex ideas and influence action.
• Proven track record in driving impact through data — leading projects from insight to execution.
• Experience in fast-paced, ambiguous environments, demonstrating autonomy and adaptability.
• Background in management consulting or a similarly strategic, high-impact role is preferred.

What do I get in return:

• Hybrid working (2 days in the office)
• 30 days work from anywhere globally
• Remote working for the month of August
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Private Medical Insurance
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Opportunity to participate in Share save and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees
• Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)