User Experience jobs in United Kingdom

We usually respond within two weeks.

Your mission at Voi
The Street Patrol team plays a key role in keeping our cities safe, tidy, and accessible. You’ll be out on the streets ensuring our e-scooters and e-bikes are parked correctly, compliant with local regulations, and ready for riders to use. You’ll also act as the face of Voi, supporting riders and helping maintain a positive relationship with the public and city partners.

This is a hands‑on, outdoor role where no two days are the same.
🔧 What you’ll be doing

• Patrol designated city areas to identify and address poor parking or unsafe rider behaviour
• Reposition, tidy, and rebalance incorrectly parked or fallen e-scooters and e-bikes
• Clear vehicles from blocked driveways, footpaths, cycle lanes, pedestrian crossings, parks, and green areas
• Identify defective vehicles and arrange for collection or repair
• Carry out on‑site quality and safety checks
• Assess and provide feedback on current and potential parking locations
• Act as a friendly Voi representative, answering basic questions from riders and the public
• Provide daily patrol logs and share recurring hotspots to support local operations and parking strategy
• Support in‑field and warehouse teams when needed (e.g. inspections, cleaning, logistics)
• Follow all Health & Safety procedures, local laws, and regulations at all times
• Take good care of all equipment provided to you
• 👤 Who we’re looking for

You’ll thrive in this role if you are:

• Comfortable working outdoors in all weather conditions
• A strong communicator with an approachable, professional manner
• A responsible team player who can also work independently
• Calm and level‑headed in busy or stressful situations (traffic, poor parking, public interaction)
• Able to lift and move heavy loads
• Practical and solution‑oriented, with a strong sense of ownership
• Familiar with your city and confident navigating it by van
• 🚗 Driving Requirement: Minimum: Provisional UK driving licence. Preferred: Full UK driving licence

Job conditions

• Please note: Our Talent Acquisition team is based in Spain, so you may receive a call from a Spanish number (+34)
• Working pattern: 5 days out of 7 (rota‑based on a week shift pattern)
• Working hours: Flexibility required to work shifts, including nights and weekends when needed
• Contract type: 3 Months Fixed‑term contract
• Why Voi?

Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to:

• Join Europe's leading micromobility company and one of the fastest‑growing scale‑ups
• Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Oxford
• Collaborate with inspiring, motivated, and diverse colleagues who share a common goal
• Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution

Are you ready to embark on the Voiage with us?

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast‑paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation – and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more – therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.