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Hollister Co. – Brand Representative, Grand Arcade
Job summary
A global retail brand in Cambridge is seeking a Brand Representative to deliver outstanding customer service and represent the brand's values. Ideal candidates are outgoing and stylish, capable of building customer relationships through genuine interaction. Responsibilities include enhancing customer experiences and maintaining store standards. The position offers merchandise discounts, a flexible schedule, and opportunities for career advancement. Join a welcoming team that celebrates individuality and encourages personal development.
Benefits
Qualifications
- Outgoing, stylish, and helpful demeanor.
- Ability to connect and communicate with customers in a genuine manner.
- Demonstrated customer-first approach.
Responsibilities
- Provide great customer service by anticipating customer needs.
- Maintain store presentation and sales floor organization.
- Enforce policies and procedures to protect company assets.
Skills
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.