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Apply now Job no: 100449
Work type: Permanent Full Time
Location: Leadenhall, Chester, George Street, Head Office - Newcastle, Hybrid
Categories: Digital Innovation

Business Unit: Unsecured Lending
Salary range: £49,600 - £62,000 per annum DOE + red-hot benefits
Location: UK Hybrid with attendance as requested at VM hub’s (such as Chester / Newcastle / London)
Contract type: Permanent

Take control of your career. Live a life more Virgin.

Our Team

Join our fast-paced business where we embrace change and strive for improvement. We have made significant progress in transforming into a digital bank, launching new digital propositions for customers and embedding our colleague proposition, "A Life More Virgin." As we accelerate our digital agenda, it's an exciting time to join us.

Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We have big growth plans and need a talented team to make it happen.

We're looking for a TS2 Specialist to join our Business Operations team. This rewarding role involves turning business strategies into system or process solutions. If you have experience in solving business problems with systems and processes, we'd love to hear from you.

Be part of a team that's creating something special in UK banking.

What you’ll be doing

• Implement Major Projects: Manage technical changes in Credit Card systems (TS2, RPA applications, Mobile App, Statements, Customer Communications).
• Translate Strategy: Configure TS2 and interfacing systems to align with business strategy and Unsecured Lending risk appetite.
• Consultancy: Define, test, and implement configurations for Unsecured Lending projects.
• Expertise: Provide subject matter expertise to influence key business decisions on customer journey and commercial initiatives.
• Compliance: Ensure system changes comply with regulatory and policy requirements.
• Training: Deliver strategic initiatives and train junior team members through procedure documents and coaching.
• Best Practices: Follow development best practices, document requirements, and ensure test-driven development with insightful and auditable outputs.

We need you to have

• Expertise in credit card systems (configuration & integration) TS2, RPA applications, mobile apps, and interfacing systems.
• Proficient in designing and developing automation workflows
• A basic knowledge of SQL and VBA.
• Experience of managing complex projects and testing / validating system changes.
• Experience of identifying and resolving automation issues.
• Expertise in translating strategies into deliverables and influencing key decisions.
• Knowledge of test-driven development and documentation.
• Proficient in using Microsoft Office tools and applications (i.e. Excel, PPT)

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Advertised: 14 Apr 2025 GMT Daylight Time
Applications close: 28 Apr 2025 GMT Daylight Time