Information Management Officer

Department for Work and Pensions (DWP); Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A UK public sector department is looking for an Information Management Officer to manage procurement and service delivery across the Civil Service. The role involves improving information handling processes, leading audits, and producing reports for leaders. You'll earn up to £68,205 and enjoy a competitive benefits program including a civil service pension, generous leave, and hybrid working. Ideal candidates will have strong knowledge in information governance, stakeholder management, and attention to detail.

Benefits

Competitive salary

Civil service pension (28.97% employer contribution)

Generous leave package starting at 26 days

Flexible hours

Qualifications

• Demonstrable knowledge of information rights operations and information management policies.
• Ability to build relationships with varied, complex stakeholders.
• Assess large data sets, produce actionable insights and reports.
• Plan and deliver complex tasks independently.
• Thorough and accurate execution of tasks.

Responsibilities

• Review and improve information handling processes.
• Lead audits and produce reports for senior leaders.
• Maintain SharePoint systems.

Skills

Information governance

Stakeholder management

Analytical thinking

Project Management

Attention to detail

Education

Member of Knowledge and Information Management profession

Tools

SharePoint

Job description

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Responsibilities: Oversee and enhance internal communication strategies, deliver training, support knowledge management, and ensure compliance with Freedom of Information and Data Protection regulations. Lead legal discovery work during programme lifecycles and shape services for Civil Servants.

• Essential Criteria:
  • Information governance, compliance and management – Demonstrable knowledge of information rights operations and information management policies within a large regulated sector.
  • Stakeholder management – Ability to build robust relationships with varied, complex stakeholders.
  • Analytical thinker – Assess large data sets, produce actionable insights and reports for senior stakeholders.
  • Project Management – Plan and deliver complex tasks independently.
  • Attention to detail – Thorough and accurate execution of tasks.
• Qualifications/Accreditations: Candidate must be (or willing to become) a member of the government Knowledge and Information Management (KIM) profession.

Information Management Officer – Synergy Programme (DWP)

Role: Play a pivotal role in shaping procurement and service delivery across the Civil Service for the next 15 years. Manage and govern programme information, ensuring legal and regulatory compliance.

• Day‑to‑day responsibilities: Review and improve information handling processes, lead audits, produce reports for senior leaders, maintain SharePoint systems.
• Benefits: Competitive pay up to £68,205, civil service pension (28.97% employer contribution), generous leave package starting at 26 days, optional flexi‑time breaks, public holidays, and a comprehensive benefits programme.
• Hybrid Working: 60% time in office, 40% remote.

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Process & Application

Our selection process involves two stages: complete the application on Civil Service Jobs and a single stage online interview.

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