Information Management Officer

Department for Work and Pensions (DWP); Warwick; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A government agency in the UK is seeking a specialist to lead and coordinate Digital Information & Data Governance policies across its systems. This role involves the management of governance tools, user training, and stakeholder engagement to align data strategies with business objectives. Candidates should have a degree in computer science or a related field and significant experience in data governance frameworks. This full-time position offers a unique opportunity to contribute to organisational change and innovation in data management.

Benefits

Flexible working arrangements

Hybrid work model

Career development opportunities

Qualifications

• Significant experience in managing Information and Data Governance frameworks.
• Up to date with latest trends in Information & Data Governance frameworks.
• Experience of developing Information & Data Governance frameworks covering People, Policy, Organisation, and Technology.

Responsibilities

• Develop and implement Information & Data Governance frameworks aligned with business goals.
• Oversee the management of governance tools and platforms.
• Lead change management initiatives for adoption of new governance processes.

Skills

Managing a Quality Service

Communicating and Influencing

Leadership

Delivering at Pace

Working Together

Education

Degree in computer science or information technology

Tools

Microsoft Purview

Collibra

Job description

Overview

This is a full‑time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Our Canary Wharf and South Mimms sites are only available as contractual work locations to existing employees of the MHRA. Please be aware that this role can only be worked in the UK and not overseas. We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment. Client Details We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID‑19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. D&T works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise our impact and ensure sustainability. We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Data & Information Governance team within the Digital Enablement function is responsible for setting the MHRA's standards and frameworks for our management and use of data and information and ensuring that the Agency can access the data it needs when it needs it and draw maximum insight from the data it holds in a safe and secure way., This is a high‑profile role, where you will lead, coordinate and support digital Information & Data Governance policies, processes, and technology across the Agency's digital solutions offerings. This role will include working with the Senior Information Risk Owner, Knowledge & Information Management, and Information & Data Architecture teams to make risk-based decisions on strategic and tactical issues, working with internal and external stakeholders and suppliers at various levels. The postholder will be expected to quickly get up to speed with Agency culture and processes, not least so you are in a stronger position to share and develop the culture generally around the Digital Workplace and specifically for Information and Data Governance.

Responsibilities

• Information & Data Governance Strategy Development: Collaborate with stakeholders to develop and implement Information & Data Governance Frameworks and collaboration strategies that align with the agency's business goals and objectives.
• Information and Data Governance Tool and Platform Management: Oversee the selection, implementation, and management of Information & Data Governance management tools and platforms, ensuring they meet the current and future needs of the workforce.
• User Training and Support: Work with the Head of Data & Information Governance to ensure that training and support is provided to employees on Information & Data Governance policies, processes and technologies, helping them to maximise their efficiency and productivity and ensuring MHRA meets Information & Data Governance related legal and regulatory requirements (IE GDPR, DPA).
• Change Management: Lead Information & Data Governance related change management initiatives to drive the adoption of new Information & Data Governance tools and processes, ensuring a smooth transition for all employees.
• Collaboration and Communication: Foster a culture of collaboration and open communication by promoting the use of Information & Data Governance policies, processes and technologies that facilitate teamwork and information sharing.
• Performance Monitoring: Monitor the performance and usage of Information & Data Governance Frameworks across MHRA, identifying areas for improvement and implementing necessary changes.
• Stakeholder Engagement: Engage with key stakeholders, including senior management, to understand their needs and ensure that Information & Data Governance initiatives are aligned with business objectives.
• Information & Data Governance Framework (IDGF): Contribute to the development and deployments of the MHRA IDGF to ensure effective MHRA-wide information governance and compliance with relevant regulations and standards. The IDGF is a holistic framework which covers the following areas:
  • People – MHRA people need to have the necessary skills and capability to fully exploit new and existing document and digital workplace management tools.
  • Process – Ensuring new document and workplace management processes, and existing process improvement opportunities, are identified and deployed.
  • Policy – Policies and procedures will be identified and constructed in line with innovative solutions and practices.
  • Organisation – Work will be conducted to ensure that MHRA has the correct roles and responsibilities and governance structure to fully exploit the new document and workplace management tools.
  • Technology – A technology roadmap and architecture will be constructed to ensure document and digital workplace management tools are developed and deployed.
  • Enterprise Architecture – Aligning with MHRA Information & Data Architecture frameworks based on a 'Collect once use many' philosophy.
• Vaccination and health surveillance requirements: Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include Laboratory-based roles working directly with known pathogens, Maintenance roles, particularly those required to work in laboratory settings, Roles that involve visiting other establishments where vaccination is required, and Roles required to travel overseas where specific vaccination may be required.

Qualifications

• A Degree in either computer science, information technology based subject or significant experience in managing Information and Data Governance Framework design and implementation.
• Up to date with the latest trends and advancements in Information & Data Governance Frameworks and best practice (i.e. DAMA – DMBOK).
• Experience of developing and implementing Information & Data Governance Frameworks which cover People, Policy, Organisation and Technology, and have experience of associated Information & Data Governance technologies such as Microsoft Purview and Collibra to support enterprise-wide Information & Data Governance practices.
• Experience of planning, organising and managing a range of highly complex and challenging business and technology projects and deliverables.
• Experience of recognizing and articulating the business value of Information & Data, and specifically recognising the business value associated with highly collaborative enterprise-wide Information & Data Governance Frameworks and associated tools, processes and technologies.
• Information and Data Maturity – Significant experience in conducting Information & Data Maturity Assessments and constructing and deploying Information & Data prioritised roadmaps and improvement plans.

Person Specification

• Managing a Quality Service (Assessment & Interview)
• Communicating and Influencing (Assessment & Interview)
• Leadership (Assessment & Interview)
• Delivering at Pace (Assessment & Interview)
• Working Together (Assessment & Interview)
• Information & Data Governance – Experience of developing and implementing Information & Data Governance Frameworks which cover People, Policy, Organisation and Technology. Also experience of associated Information & Data Governance technologies such as Microsoft Purview and Collibra to support enterprise-wide Information & Data Governance practices.
• Experience of planning, organising and managing a range of highly complex and challenging business and technology projects and deliverables.
• Experience of recognising and articulating the business value of Information & Data, and specifically recognising the business value associated with highly collaborative enterprise-wide Information & Data Governance Frameworks and associated tools, processes and technologies.
• Information and Data Maturity – Significant experience in conducting Information & Data Maturity Assessments and constructing and deploying Information & Data prioritised roadmaps and improvement plans.
• Up to date with the latest trends and advancements in Information & Data Governance Frameworks and best practice (i.e. DAMA – DMBOK).
• Degree in either computer science, in information technology based subject or significant experience in managing Information and Data Governance Framework design and implementation.
• Strategic – Assessment
• Influencer – Assessment
• Successful candidates must pass a disclosure and barring security check as well as animal rights and pro‑life activism checks. People working with government assets must complete basic personnel security standard checks.