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On Board Host
Job summary
A leading catering provider in Liverpool is seeking an On-Board Host for TransPennine Express. You will deliver outstanding customer service while managing stock and transactions on trains. The ideal candidate has customer-facing experience and can adapt to varying shifts. This full-time role offers a pay rate of £13.20 per hour plus commission and various employee benefits, including discounted meals and health support.
Benefits
Qualifications
- At least 2 years working experience in a customer-facing role within Retail, Leisure & Hospitality.
- Ability to work varying shifts and under pressure.
Responsibilities
- Provide 'at seat trolley service' on TPE trains.
- Travel on assigned trains, assisting passengers and achieving sales targets.
- Account for stock and transactions while adhering to hygiene and safety standards.
Skills
On-Board Host for TransPennine Express (TPE) at Liverpool Station.
Pay Rate: £13.20 per hour plus commission.
Hours: Full Time (39 hours).
Shifts: Rotational shifts between 6am and 9pm, including some weekends.
- Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
- Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.
Full Training will be provided.
AS AN ON BOARD HOST YOU’LL:
- Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
- You can claim upto 50 rover tickets for TPE network rail for family & friends.
WHY JOIN AS ON BOARD HOST?
At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.
Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.