1255

lavori da Manager It in località Regno Unito

Defence IT Service Delivery Manager

Advanced Resource Managers Ltd

City Of London
In loco
GBP 45.000 - 60.000
28 giorni fa
Voglio ricevere notifiche sulle ultime opportunità lavorative da Manager It.

IT Problem Manager

National African-American Insurance Association (NAAIA)

Piddinghoe
Ibrido
GBP 50.000 - 70.000
28 giorni fa

Head of ICT/Computing - Teacher

ST HELENA GOVERNMENT

City Of London
In loco
GBP 38.000
16 giorni fa

IT Infrastructure Project Managers (AVP and VP level)

Deerfoot Recruitment Solutions Limited

City Of London
Ibrido
GBP 70.000 - 110.000
16 giorni fa

Strategic Account Manager – UK Cyber & ICT (Remote)

MASS

City Of London
In loco
GBP 70.000 - 75.000
18 giorni fa
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ICT Project Manager

Essential Employment

Crewe
In loco
GBP 60.000 - 80.000
23 giorni fa

ICT Project Manager

Essential Employment

City of Edinburgh
In loco
GBP 80.000 - 100.000
24 giorni fa

Head Of IT And Digital

Clear IT Recruitment

City Of London
In loco
GBP 60.000 - 80.000
26 giorni fa
HeadhuntersCollegati con i cacciatori di teste per candidarti a posizioni simili

Head of IT

Robert Walters

Birmingham
Ibrido
GBP 90.000 - 100.000
28 giorni fa

IT Service Delivery Lead — Global Ops & EUC

Trinny London

City Of London
In loco
GBP 50.000 - 70.000
18 giorni fa

Information Security Manager – Cloud & Governance Leader

Lemongrass Consulting

Regno Unito
Ibrido
GBP 70.000 - 90.000
23 giorni fa

Senior Procurement Manager – IT Infrastructure Cloud/On-Prem

Cedar

City Of London
Ibrido
GBP 85.000 - 90.000
26 giorni fa

Director of IT Operations and Service Delivery

Big Red Recruitment Midlands Limited

Regno Unito
Ibrido
GBP 110.000 - 120.000
16 giorni fa

Senior Fullstack Engineer - Platform

Spotify

City Of London
Ibrido
GBP 100.000 - 125.000
16 giorni fa

Chief Technology Officer

Spinnaker Support

Regno Unito
Ibrido
GBP 80.000 - 110.000
16 giorni fa

Data Centre Manager

CBRE

Bath
In loco
GBP 60.000 - 80.000
16 giorni fa

Security Program Manager, Data Center Access & CCTV

Amazon

City Of London
In loco
GBP 70.000 - 90.000
17 giorni fa

Head of IT Infrastructure

SymphonyAI

City Of London
Ibrido
GBP 90.000 - 120.000
17 giorni fa

Senior Platform Engineer — Scale Cloud Infra & Automation

Lyst

City Of London
Ibrido
GBP 80.000 - 100.000
17 giorni fa

Senior Platform Engineer

Lyst

City Of London
Ibrido
GBP 80.000 - 100.000
17 giorni fa

IT Support Technician / Second Line IT Desktop Support Engineer

AWD online

City Of London
Ibrido
GBP 30.000 - 35.000
18 giorni fa

Chief Technology Officer

Understanding Recruitment

Greater London
Remoto
GBP 250.000 - 300.000
18 giorni fa

CTO, Crypto Compliance & Blockchain Intelligence (Remote Europe)

Understanding Recruitment

Greater London
Remoto
GBP 250.000 - 300.000
18 giorni fa

Senior Platform Engineer - FinOps

Entain

City Of London
Ibrido
GBP 80.000 - 100.000
18 giorni fa

Lead Solutions Architect (CTO level-FSI, DS/DE background)

Menlo Ventures

City Of London
In loco
GBP 100.000 - 150.000
18 giorni fa

Qualifiche principali:

Lavori da PayrollLavori da TravelLavori da TreasurerLavori da HealthLavori da Human Resources ConsultantLavori da Fraud InvestigatorLavori da StructuralLavori da Account ReceivableLavori da UrgentLavori da Maintenance Technician

Aziende principali:

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Città principali:

Lavori a ManchesterLavori a BelfastLavori a NottinghamLavori a CambridgeLavori a OxfordLavori a AberdeenLavori a SwanseaLavori a SalfordLavori a DoverLavori a Dorchester

Lavori simili:

Lavori da CharityLavori da Finance ManagerLavori da Digital MarketingLavori da It Software EngineerLavori da Recruitment ConsultantLavori da Manager MarketingLavori da Marketing ManagerLavori da Facilities ManagementLavori da SecurityLavori da Cyber Security
Defence IT Service Delivery Manager
Advanced Resource Managers Ltd
City Of London
In loco
GBP 45.000 - 60.000
Tempo pieno
28 giorni fa

Descrizione del lavoro

A leading recruitment consultancy in the UK is seeking an experienced Customer Service Manager to oversee service operations and ensure high customer satisfaction levels. This role involves managing service delivery, working in a Defence environment, and possessing strong ITIL knowledge. The ideal candidate should have a strong background in service management and technical support. The position offers an opportunity to enhance customer service excellence in a collaborative setting.

Competenze

  • Strong Service Delivery or Service Desk support management background within a Defence environment.
  • Commercial / technical know-how in the service sector.
  • Experience of working within an ITIL Service Organisation.

Mansioni

  • Manage day to day service operation and ensure service expectations are met.
  • Own the Service definitions and SLA definitions.
  • Be the first escalation point for the customer service.
  • Drive and manage Change Requests from the customer.
  • Accountable for technical stability of designated systems.

Conoscenze

Service Delivery Management
Customer Service Skills
Technical Support
Change Management

Formazione

ITIL Foundation or higher accreditation

Strumenti

Microsoft Operating Platforms
Virtualisation Technologies
Cloud-based Services
Linux
LAN and WAN
Descrizione del lavoro
A leading recruitment consultancy in the UK is seeking an experienced Customer Service Manager to oversee service operations and ensure high customer satisfaction levels. This role involves managing service delivery, working in a Defence environment, and possessing strong ITIL knowledge. The ideal candidate should have a strong background in service management and technical support. The position offers an opportunity to enhance customer service excellence in a collaborative setting.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.